Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

Skills you'll gain: Timelines, Project Schedules, Microsoft Excel, Data Visualization, Dashboard, Scheduling, Project Management Software

Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Accounting, Financial Reporting, Income Statement, Cash Flows, Financial Acumen, Balance Sheet, Financial Analysis, Accrual Accounting, Generally Accepted Accounting Principles (GAAP)

Skills you'll gain: Service Design, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Personalized Service, Service Improvement, User Feedback, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour, Relationship Building

Skills you'll gain: Financial Statement Analysis, Financial Analysis, Investments, Business Valuation, Capital Budgeting, Portfolio Management, Asset Management, Return On Investment, Risk Management, Risk Analysis, Corporate Finance, Decision Making, Probability & Statistics

Skills you'll gain: Financial Inclusion, Responsible AI, Data Ethics, Data Governance, FinTech, Financial Data, AI Personalization, Mobile Banking, Data Sharing, Financial Regulation, Payment Systems, Financial Services, Open Source Technology, Financial Systems, Finance, Business Ethics, Human Centered Design, Interoperability, Product Design, Application Programming Interface (API)

Skills you'll gain: Market Dynamics, Competitive Analysis, Market Trend, Market Share, Trend Analysis, Case Studies, Market Analysis, Business Economics, Strategic Marketing, Business Strategies, Business Strategy, Strategic Thinking, Corporate Strategy, Benchmarking

Skills you'll gain: Strategic Communication, Target Audience, Public Relations, Marketing Communications, Advertising Campaigns, Media Strategy, Communication Strategies, Campaign Management, Integrated Marketing Communications, Branding, Earned Media, Brand Management, Paid media, Owned Media, Business Strategy, Shared Media, Employee Engagement

Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Accounting, Income Statement, Financial Analysis, Balance Sheet, Cash Flows, Cash Management, Working Capital, Accrual Accounting, Asset Management, Operating Expense, Resource Management, Equities, Market Analysis

Skills you'll gain: Marketing Effectiveness, Global Marketing, New Product Development, Product Marketing, Brand Management, Market Analysis, Competitive Analysis, Marketing Analytics, Marketing Communications, Consumer Behaviour, Brand Strategy, Advertising, Marketing Strategy and Techniques, Media Planning, Market Research

Skills you'll gain: Delegation Skills, Leadership Development, Leadership, Executive Presence, Time Management, Leadership and Management, Influencing, Conflict Management, Professional Development, Emotional Intelligence, Self-Awareness, Communication, Adaptability

Skills you'll gain: Data Collection, Data Visualization, Data-Driven Decision-Making, Microsoft Excel, Project Management, Data Analysis, Compensation and Benefits, Google Sheets, Timelines, Data Cleansing, Agile Methodology, Employee Surveys, Focus Group