IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Knowledge Accelerators
Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft Teams, Productivity Software, Microsoft Power Platform, Workflow Management, Team Building, Generative AI Agents, Document Management, Generative AI, Ethical Standards And Conduct, Language Interpretation, Translation, and Studies, Microsoft Excel, Business Correspondence, Presentations, Prioritization, Business Writing, Productivity, Microsoft PowerPoint, Business Communication
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Web Content Accessibility Guidelines, Learning Management Systems, Instructional Design, Disabilities, Visual Impairment Education, Document Management, Technical Communication, Microsoft Office, Image Analysis
Beginner · Course · 1 - 3 Months
Emory University
Skills you'll gain: Customer Analysis, Statistical Analysis, Target Market, Marketing Analytics, Market Research, Data Analysis, Data Analysis Software, Marketing, Exploratory Data Analysis, Marketing Strategy and Techniques, Consumer Behaviour, Brand Strategy
Mixed · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Digital Signal Processing, Digital Communications, Communication Systems, Image Analysis, Telecommunications, Electrical Engineering, Electrical and Computer Engineering, Embedded Systems, Electronics, Algorithms
Intermediate · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Derivatives, Mortgage Loans, Securities (Finance), Credit Risk, Financial Modeling, Risk Modeling, Financial Market, Mathematical Modeling, Securities Trading, Applied Mathematics, Investment Banking, Microsoft Excel, Risk Analysis, Cash Flows, Analysis
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Personal Development, Resilience, Decision Making, Self-Awareness, Problem Solving, Emotional Intelligence, Adaptability, Stress Management, Leadership, Neurology, Human Learning, Psychology, Anatomy, Business, Physiology
Build toward a degree
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Infectious Diseases, Diagnostic Tests, Bloodborne Pathogens, Health Disparities, Chronic Diseases, Preventative Care, Public Health, Patient Education And Counseling, Health Policy, Social Sciences, Cultural Diversity, Community Health, Advocacy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

Technion - Israel Institute of Technology
Skills you'll gain: Oncology, Patient Communication, Patient-centered Care, Patient Education And Counseling, Pharmacology, Drug Interaction, Patient Education and Support, Treatment Planning, Pain Management, Medical History Documentation, Care Management, Clinical Research, Cultural Sensitivity, Cultural Diversity
Beginner · Course · 3 - 6 Months

University of Toronto
Skills you'll gain: Organizational Change, Influencing, Leadership, Diversity and Inclusion, Change Management, Team Management, Advocacy, Innovation, Cultural Diversity, Stakeholder Management, Empathy & Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Talent Management, People Development, Professional Networking, Collaboration, Leadership Development, Team Motivation, Teamwork, People Management, Entrepreneurship, Innovation, Leadership and Management, Leadership, Creativity, Employee Coaching, Mentorship, Influencing, Employee Retention, Recruitment Strategies, Growth Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, OSI Models, Network Model, TCP/IP, Networking Hardware, Local Area Networks, Network Protocols, General Networking, Network Architecture, Network Infrastructure, Network Switches, Test Equipment, Test Tools
Beginner · Course · 1 - 3 Months