IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Microsoft Azure, NoSQL, Database Administration, Data Store, Database Systems, Cloud Storage, Database Theory, Data Storage, Cloud Services, Data Storage Technologies, Data Security, Data Management, Query Languages, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks

Multiple educators
Skills you'll gain: Retrieval-Augmented Generation, AI Product Strategy, Independent Thinking, Productivity Software, Generative AI, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Business Communication, Emotional Intelligence, Productivity, Operational Efficiency, Administration, Business Operations, Planning, Project Planning, Business Planning, Project Management, Business Administration, Business
Beginner · Specialization · 1 - 3 Months

Michigan State University
Skills you'll gain: Value Propositions, Business Planning, Business Modeling, Entrepreneurship, Verification And Validation, Business Development, Business Strategy, Product Development, Financial Forecasting, New Business Development, Financial Analysis, Customer Analysis, Innovation
Mixed · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Climate Change Programs, Environment, Climate Change Adaptation, Hydrology, Environmental Monitoring, Physical Science, Water Resources, Environmental Science
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Manufacturing Operations, Production Planning, Digital Transformation, Technology Strategies, Business Modeling, Product Lifecycle Management, Internet Of Things, Simulation and Simulation Software, Emerging Technologies, Real Time Data, Trend Analysis, Risk Analysis, Business
Beginner · Course · 1 - 4 Weeks

Princeton University
Skills you'll gain: Risk Analysis, Analysis, Systems Thinking, World History, International Relations, Social Network Analysis, Financial Systems, Public Health, Governance, Epidemiology, Complex Problem Solving, Economics, Supply Chain
Beginner · Course · 1 - 3 Months

The Pennsylvania State University
Skills you'll gain: Geographic Information Systems, Case Studies, Climate Change Programs, Systems Thinking, Design Thinking, Geospatial Information and Technology, Sustainable Design, Spatial Analysis, Collaborative Software, Decision Support Systems, Cultural Responsiveness
Beginner · Course · 1 - 3 Months

University of London
Skills you'll gain: Cryptography, Application Security, Cybersecurity, Data Security, Encryption, Vulnerability Assessments, Information Systems Security, Cyber Attacks, Key Management, Infrastructure Security, Public Key Infrastructure, Authentications, Mobile Security, Data Integrity, Algorithms
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Automation, Google Sheets, Automation, Business Process Automation, Productivity Software, Gmail, Workflow Management, Sales Support, Operations Management, Order Fulfillment
Intermediate · Guided Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Package and Software Management, Linux Administration, Linux, System Monitoring, Linux Commands, Operating System Administration, File Systems, User Accounts, Command-Line Interface, Systems Administration, Data Storage, System Configuration, File Management, Data Storage Technologies, Network Monitoring, Network Administration, Software Installation, Network Troubleshooting
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Database Design, Relational Databases, Database Systems, Database Management, Database Theory, Databases, Database Development, SQL, Database Management Systems, MySQL, Transaction Processing, Stored Procedure, Database Architecture and Administration, Data Modeling, Unified Modeling Language, Data Access, Data Integrity, Query Languages, Diagram Design, Application Development
Build toward a degree
Beginner · Specialization · 3 - 6 Months
Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: Communication Systems, Emerging Technologies, Informatics, Cryptography, Computational Thinking, Physics, Mathematical Modeling
Advanced · Course · 1 - 3 Months