IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Michigan
Skills you'll gain: Verbal Communication Skills, Public Speaking, Persuasive Communication, Communication, Presentations, Interpersonal Communications, Cognitive flexibility, Storytelling, Active Listening, Driving engagement, Adaptability, Ingenuity, Creativity
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Generative AI, Generative Model Architectures, Jupyter, Sampling (Statistics), Artificial Neural Networks, Algorithms
Intermediate · Project · Less Than 2 Hours

Kennesaw State University
Skills you'll gain: Risk Management, Cyber Governance, Cost Benefit Analysis, Security Management, Risk Management Framework, Vulnerability Management, Cyber Attacks, Cybersecurity, Threat Management, Cyber Risk, Operational Risk, Risk Analysis, Enterprise Risk Management (ERM), Business Risk Management, Risk Mitigation, Cyber Threat Intelligence, Vulnerability Assessments, ISO/IEC 27001, Threat Detection, Threat Modeling
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Merchandising, Merchandise Displays, Inventory Management System, Retail Management, Consumer Behaviour, Visual Merchandising, Planogram, Retail Store Operations, Retail Sales, Marketing Psychology, Selling Techniques, Customer Insights, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: FinTech, Market Trend, Financial Services, Emerging Technologies, Workforce Development, Innovation, Banking Services, Social Impact, Digital Transformation, Business Transformation, Market Dynamics, Cultural Diversity, Analysis
Beginner · Course · 1 - 3 Months

University of Cape Town
Skills you'll gain: Pharmacology, Drug Development, Clinical Trials, Clinical Research, Good Clinical Practices (GCP), Pharmaceuticals, Pre-Clinical Development, Infectious Diseases, Patient-centered Care, New Product Development, Medical Science and Research, Chemistry, Informed Consent
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, AI Personalization, Web Design, Content Creation, Customer Service, Web Design and Development, Merchant Services, Booking (Sales), Responsive Web Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Azure Active Directory, Role-Based Access Control (RBAC), Virtual Networking, Microsoft Azure, Kubernetes, Containerization, Network Troubleshooting, Single Sign-On (SSO), Cloud Storage, Active Directory, Virtual Machines, Virtual Private Networks (VPN), Data Storage, Cloud Management, Application Deployment, Network Architecture, Identity and Access Management, Authorization (Computing), Cloud Services, System Monitoring
Intermediate · Specialization · 1 - 3 Months

University of Minnesota
Skills you'll gain: AI Personalization, Machine Learning Algorithms, Predictive Modeling, Applied Machine Learning, Data Mining, Algorithms, Collaborative Software, Data Manipulation
Mixed · Course · 1 - 3 Months

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Beginner · Guided Project · Less Than 2 Hours
École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scala Programming, Programming Principles, Data Structures, Functional Design, Object Oriented Programming (OOP), Algorithms, Integrated Development Environments
Intermediate · Course · 1 - 3 Months

University of Copenhagen
Skills you'll gain: Sustainable Development, Public Health, Health Policy, Social Determinants Of Health, Community Development, Gerontology, Landscape Architecture, Climate Change Adaptation, Demography, Environmental Issue, Traffic Flow Optimization, Pollution Prevention
Mixed · Course · 1 - 3 Months