IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Machine Learning Algorithms, Data Visualization, Dashboard, Classification Algorithms, Interactive Data Visualization, Data Visualization Software, Model Evaluation, Machine Learning, Scikit Learn (Machine Learning Library), Plot (Graphics), Web Applications, Logistic Regression, Predictive Modeling, Data Science, Python Programming, Pandas (Python Package)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Customer Support, Professionalism, Verbal Communication Skills, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Innovation, Thought Leadership, Leadership, Organizational Strategy, Culture Transformation, Creativity, Organizational Change, Risk Management, Business Strategies, Technology Solutions, Competitive Analysis, Case Studies
Mixed · Course · 1 - 3 Months

Commonwealth Education Trust
Skills you'll gain: Teaching, Education and Training, Curriculum Planning, Student Engagement, Instructional and Curriculum Design, Surveys, Instructional Strategies, Peer Review, Report Writing, Statistical Analysis
Mixed · Course · 1 - 3 Months

New York University
Skills you'll gain: Performing Arts, Art History, Peer Review, Music Performance, World History, Intercultural Competence, Culture, Music, Ancient History, Cultural Diversity, Sociology, Anthropology, Storytelling, Media and Communications, Electronic Media
Beginner · Course · 3 - 6 Months

University of California, Davis
Skills you'll gain: Data Governance, Data Quality, Data Validation, Data Management, Clinical Data Management, Health Information Management, Data Literacy, Medical Records, Metadata Management, Technical Communication, Change Control
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Extract, Transform, Load, Data-Driven Decision-Making, Amazon Web Services, Data Warehousing, Big Data, Databases, Business Analytics, NoSQL, Data Analysis, Data Pipelines, Unstructured Data, Data Processing, SQL, Data Storage, Data Architecture, Relational Databases, Data Transformation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Feature Engineering, Dimensionality Reduction, Data Integration, Data Preprocessing, Exploratory Data Analysis, Data Visualization, Plot (Graphics), Matlab, Data Processing, Data Cleansing, Data Manipulation, Text Mining, Predictive Modeling, Unstructured Data, Image Analysis, Natural Language Processing
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Education Software and Technology, Digital pedagogy, Instructional Strategies, Computer Science, Interactive Design, Emerging Technologies, Collaborative Software, Artificial Intelligence, Innovation
Mixed · Course · 1 - 4 Weeks
Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: Communication Systems, Emerging Technologies, Informatics, Cryptography, Computational Thinking, Physics, Mathematical Modeling
Advanced · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Disabilities, Student Support and Services, Educational Materials, Special Education, Instructional Design, Diversity Awareness, Higher Education, Interpersonal Communications, Student Engagement, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Natural Language Processing, Microsoft Azure, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Analytics, Automation, Application Development
Beginner · Course · 1 - 4 Weeks