IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Case Western Reserve University
Skills you'll gain: Coaching, Leadership Development, Initiative and Leadership, Leadership, Influencing, Strategic Leadership, People Development, Professional Development, Organizational Leadership, Leadership and Management, Team Leadership, Visionary, Emotional Intelligence, Personal Development, Goal Setting, Relationship Building
Mixed · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Culture, Cultural Diversity, Cultural Sensitivity, Intercultural Competence, Global Marketing, Organizational Structure, Diversity Awareness, Consumer Behaviour, Brand Management, Human Resource Management, Coordination
Build toward a degree
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Proposal Development, Sustainable Development, Environmental Issue, Stakeholder Engagement, Corporate Sustainability, Sustainable Business, Proposal Writing, Social Impact, Budgeting, Financial Analysis, Feasibility Studies, Operational Analysis, Project Implementation, Case Studies, Cost Benefit Analysis
Intermediate · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Music History, Classical Music, Music, Music Theory, Musical Composition, Music Performance, Performing Arts
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Cascading Style Sheets (CSS), Responsive Web Design, Browser Compatibility, Hypertext Markup Language (HTML), Web Development Tools, Web Design, Web Development
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Systems Thinking, Environmental Laws, Sustainable Development, Climate Change Adaptation, Community Development, Land Development, Social Impact, Sustainable Design, Social Justice, Stormwater Management, Environmental Policy, Policy Analysis, Sustainable Technologies, Public Works, Civil Engineering, Climate Change Mitigation, Public Policies, Socioeconomics, Environmental Issue, Environmental Science
Beginner · Specialization · 3 - 6 Months

University of Glasgow
Skills you'll gain: Data Preprocessing, Model Evaluation, Engineering Practices, Matlab, Engineering Calculations, Classification Algorithms, Engineering Analysis, Engineering, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, Applied Mathematics, Artificial Neural Networks
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Test Automation, Test Case, API Testing, Test Script Development, Continuous Integration, Software Testing, Development Environment, Web Development Tools
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Terraform, Cloud Computing Architecture, Infrastructure as Code (IaC), Cloud-Native Computing, Managed Services, Load Balancing, Cloud Deployment, Virtual Machines, IT Automation, Network Infrastructure, Cloud Security, Virtual Private Networks (VPN), Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: TCP/IP, Network Protocols, Network Monitoring, OSI Models, Network Security, Web Servers, Network Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Networking Hardware, Network Monitoring, OSI Models, Routing Protocols, Software-Defined Networking, Network Troubleshooting, Network Architecture, Network Protocols, Distributed Denial-Of-Service (DDoS) Attacks, Network Security, TCP/IP, Network Routing, Computer Networking, Open Shortest Path First (OSPF), Dynamic Host Configuration Protocol (DHCP), Network Administration, Network Performance Management, Local Area Networks, Hardening, Intrusion Detection and Prevention
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Diagram Design, Collaborative Software, Process Design, Data Visualization, Process Mapping, Workflow Management, Business Workflow Analysis, Business Process Automation, Organizational Structure, Real Time Data, Collaboration, Data Integration
Intermediate · Course · 1 - 4 Weeks