IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: API Testing, Test Automation, Test Script Development, Application Programming Interface (API), Test Case, Restful API, Software Testing, Configuration Management, Java Programming
Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Data Visualization Software, Data Literacy, Storyboarding, Statistical Visualization, Data Storytelling, Data Manipulation, Data Presentation, Ggplot2, Statistical Reporting, Dashboard, Data Synthesis, Data Analysis, Data Cleansing, R Programming, Tidyverse (R Package), Data Preprocessing, Data Transformation, Data Import/Export, Graphing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Cloud Management, Virtual Machines, Kubernetes, Containerization, Cloud Storage, Cloud Computing, Data Storage, Application Deployment, IT Automation, Infrastructure as Code (IaC), Application Security, Data Import/Export, Scalability, Encryption
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Risk Control, Risk Management, Compliance Reporting, Risk Mitigation, Risk Analysis, Business Risk Management, Internal Controls, Continuous Monitoring, Data Management, Key Performance Indicators (KPIs), Stakeholder Communications
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Web Scraping, Data Ethics, Data Transformation, Tidyverse (R Package), Data Wrangling, Data Cleansing, Data Manipulation, Data Collection, Data Pipelines, Data Preprocessing, Personally Identifiable Information, Data Integrity, R Programming, Exploratory Data Analysis, Information Privacy, Statistical Programming
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Marketing Analytics, Web Analytics, Marketing Strategies, Advertising Campaigns, Customer Insights, Analytics, Target Audience, Trend Analysis, Strategic Marketing, Digital Marketing, Performance Reporting, Performance Analysis, Business Reporting
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Power Platform, No-Code Development, Application Deployment, Application Design, Application Development, Microsoft 365, Dashboard, Data-Driven Decision-Making, Software Design, Project Planning, Product Testing, Software Development, Business Solutions, Software Architecture
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Cultural Diversity, Community Development, Culture, Digital Publishing, Content Creation, Analysis, Media and Communications, Storytelling, Critical Thinking, Creativity, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Instagram, Social Media Content, Social Media, Content Creation, Advertising, Graphic Design, Design, Social Media Marketing, Social Media Campaigns, Video Production, Social Justice
Beginner · Guided Project · Less Than 2 Hours
Johns Hopkins University
Skills you'll gain: Advocacy, Surveys
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI API, SQL, ChatGPT, Prompt Engineering, Pandas (Python Package), Natural Language Processing, Data Import/Export, Data Manipulation, Databases, Python Programming, Machine Learning, Software Engineering
Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Usability, User Experience Design, User Centered Design, Usability Testing, Technical Documentation, Bioinformatics, End User Training and Support, Clinical Informatics, Technical Writing, Product Development, Writing
Intermediate · Course · 1 - 3 Months