IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Customer Retention, Marketing Automation, Value Propositions, Portfolio Management, Performance Measurement, Automation, Key Performance Indicators (KPIs)
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Manufacturing Operations, Internet Of Things, Robotics, Manufacturing Processes, Automation, Manufacturing and Production, Production Process, Industrial Engineering, 3D Modeling, Robotic Process Automation, Innovation, Computer-Aided Design, Emerging Technologies, Digital Transformation, Real Time Data, Simulation and Simulation Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Stakeholder Management, Stakeholder Analysis, Project Management Software, Project Design, Program Development, Process Flow Diagrams, Agile Methodology
Intermediate · Guided Project · Less Than 2 Hours

Case Western Reserve University
Skills you'll gain: Geostatistics, Exploratory Data Analysis, Spatial Data Analysis, Spatial Analysis, Geospatial Mapping, Geospatial Information and Technology, Statistical Modeling, R Programming, Statistical Analysis, Probability & Statistics, Data Analysis, Data-Driven Decision-Making, Regression Analysis, Correlation Analysis, Data Validation, Histogram, Box Plots, Simulation and Simulation Software, Model Evaluation
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Unix Commands, Command-Line Interface, Graphical Tools, File Management, Software Development Tools, System Configuration, Computer Programming Tools, Development Environment, Configuration Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Penetration Testing, Cyber Security Assessment, Exploitation techniques, Vulnerability Assessments, Intrusion Detection and Prevention, Brute-force attacks, Application Security, Network Security, Virtual Local Area Network (VLAN), Cloud Security, API Testing, Wireless Networks
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Internet Of Things, Wireless Networks, Application Design, Emerging Technologies, Healthcare 5.0, System Design and Implementation, General Networking, Software Development, Hardware Architecture, Data Security, User Centered Design, Cloud Deployment, Prototyping, Information Privacy, Open Source Technology, Real Time Data, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Slack (Software), Collaborative Software, Internal Communications, Organizational Skills, Communication, Consolidation, General Networking, Business
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Target Market, Persona Development, Systems Thinking, Technical Management, Business Modeling, Product Lifecycle Management, Entrepreneurship, Business Planning, Operations Management, Engineering Management, Market Analysis, New Product Development, Governance, Performance Metric, Leadership, Business Strategy, Engineering, Recruitment Strategies
Build toward a degree
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Survey Creation, Customer Retention, Customer Insights, Business Research, Customer Data Management, User Feedback, Customer experience improvement
Beginner · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Food and Beverage, Food Quality Assurance And Control, Nutrition and Diet, Cost Estimation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Wireframing, User Interface and User Experience (UI/UX) Design, User Interface (UI) Design, Prototyping, Usability, Mockups, User Experience, UI Components, Application Design, Layout Design, User Flows
Beginner · Guided Project · Less Than 2 Hours