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IT Support Courses Online

Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

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Explore the IT Support Course Catalog

  • Status: Free Trial
    Free Trial
    P

    Packt

    Hands-on with MS Teams

    Skills you'll gain: Group Policy, Compliance Management, Network Support, User Accounts, System Monitoring, System Configuration, Application Deployment, Remote Access Systems, Test Tools, Governance, Event Monitoring, Telecommuting, Configuration Management, Legal Technology, Live Streaming

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Inside Sales: Crafting Effective Outreach

    Skills you'll gain: Inside Sales, Generative AI Agents, AI Personalization, Email Automation, Sales Development, Sales Process, Sales Enablement, Sales Strategy, Prompt Engineering, ChatGPT, Anthropic Claude, Driving engagement, HubSpot CRM, Personalized Service, Customer Relationship Management (CRM) Software, Data-Driven Decision-Making, Automation, Analytics

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Leeds

    Introduction to Technology-Assisted Decision-Making

    Skills you'll gain: Resource Allocation, Operations Research, Production Planning, Graph Theory, Data-Driven Decision-Making, Decision Making, Mathematical Modeling, Process Optimization, Network Planning And Design, Complex Problem Solving, Computational Logic, Algorithms, Linear Algebra, Cryptography

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Dark Data Migration and Architecture

    Skills you'll gain: Data Transformation, Engineering Management, Data-Driven Decision-Making, Computational Thinking, Exploratory Data Analysis, Data Storytelling, Data Integration, Capacity Management, Data Analysis, Data Warehousing, Data Strategy, Data Management, Data Lakes, Unstructured Data, Business Intelligence, Data Governance, Data Access, Data Literacy, Solution Design, Data Quality

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Fundamentals of entrepreneurship in the family business

    Skills you'll gain: Value Propositions, Entrepreneurship, Ideation, New Product Development, Business Modeling, Sales Presentations, Innovation, New Business Development, Business Planning, Presentations, Strategic Thinking, Business Strategies, Competitive Analysis, Market Research

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Storying the Self: (Re)Claiming our Voices

    Skills you'll gain: Active Listening, Storytelling, Social Skills, Empathy, Cognitive flexibility, Initiative and Leadership, Creativity, Leadership, Cultural Diversity, Self-Awareness, Social Justice, Communication

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Comprehensive Guide to Agile Scrum Foundations

    Skills you'll gain: Scrum (Software Development), Agile Project Management, Sprint Planning, Agile Methodology, Backlogs, Jira (Software), User Story, Sprint Retrospectives, Project Risk Management, Case Studies, Microsoft Teams, ChatGPT, Continuous Improvement Process

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Managing Conflict

    Skills you'll gain: Conflict Management, Active Listening, Mediation, Teamwork, Collaboration, De-escalation Techniques, Negotiation, Leadership, Interpersonal Communications, Emotional Intelligence, Empathy, Accountability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Design and Construction of Hydropower Structures

    Skills you'll gain: Construction, Mechanical Engineering, Hydraulics, Construction Engineering, Hydrology, Civil Engineering, Structural Engineering, Mechanical Design, Equipment Design, Electric Power Systems, Safety Standards, Water Resource Management, Construction Management, Environmental Engineering, Safety Training, Structural Analysis, Water Quality, Electrical Power, Engineering Analysis, Geospatial Information and Technology

    Advanced · Specialization · 1 - 3 Months

  • G

    Google Cloud

    Build an End-to-End Data Capture Pipeline using Document AI

    Skills you'll gain: Data Processing, Google Cloud Platform, Data Store, Data Pipelines, Data Capture, Unstructured Data, Cloud API, Geographic Information Systems, Document Management, Cloud Storage, Serverless Computing, Business Process

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    F

    FAIR Institute

    Practical Applications of FAIRâ„¢ for Cyber Risk Management

    Skills you'll gain: Cyber Risk, Risk Management, Enterprise Risk Management (ERM), Cyber Security Strategy, Risk Analysis, Risk Modeling, Threat Modeling, Business Risk Management, Compliance Management, Incident Response, Stakeholder Communications, Continuous Improvement Process, Compliance Reporting, Decision Making, Financial Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Connected Leadership: Building Collaborative Teams

    Skills you'll gain: Team Building, Team Leadership, Management Training And Development, Teamwork, Trustworthiness, People Management, Collaboration, Meeting Facilitation, Leadership, Cross-Functional Collaboration, Empathy, Conflict Management, Communication Strategies, Goal Setting, Communication, Adaptability

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular it support courses

  • Hands-on with MS Teams: Packt
  • GenAI for Inside Sales: Crafting Effective Outreach: Coursera
  • Introduction to Technology-Assisted Decision-Making: University of Leeds
  • Dark Data Migration and Architecture: Arizona State University
  • Fundamentals of entrepreneurship in the family business: Tecnológico de Monterrey
  • Storying the Self: (Re)Claiming our Voices: University of Colorado Boulder
  • Comprehensive Guide to Agile Scrum Foundations: Packt
  • Managing Conflict: Packt
  • Design and Construction of Hydropower Structures: L&T EduTech
  • Build an End-to-End Data Capture Pipeline using Document AI: Google Cloud

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