IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: LLM Application, Large Language Modeling, Prompt Engineering Tools, OpenAI API, Microsoft Copilot, AI Enablement, Generative AI, Software Development Tools, Application Development
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Post-Production, Video Editing, Video Production, Cinematography, Music, Editing, Storytelling
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Web Content Accessibility Guidelines, Workplace inclusivity, Diversity Awareness, Disabilities, Diversity Programs, Technical Communication, Interactive Learning, Visual Impairment Education, Developmental Disabilities, Microsoft Office, Microsoft Windows, Productivity
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Diversity Awareness, Culture, Cultural Diversity, Social Justice, Socioeconomics, Social Sciences, Sociology, World History, Political Sciences
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Sustainable Development, Project Finance, Civil Engineering, Environmental Social And Corporate Governance (ESG), Sustainable Engineering, Economic Development, Social Impact, Environmental Issue, Climate Change Adaptation, Governance, Diversity and Inclusion
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
Mixed · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Patient Education And Counseling, Medical Telemetry, Health Technology, Clinical Assessment, Health Informatics, Patient Observation, Pulmonology, Health Care, Cardiology, Telecommunications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Big Data, Generative AI, Case Studies, Customer Insights, Market Research, Data Preprocessing, Market Analysis, Marketing Analytics, Data Analysis, AI Enablement, Data Visualization Software, Consumer Behaviour, Business Strategy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Storage, Video Editing, File Management, Cloud Storage, Data Management, Post-Production, Content Creation, Instagram
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Oracle Databases, Performance Tuning, Operational Databases, System Monitoring, Database Management, SQL, Event Monitoring, Database Architecture and Administration
Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft SQL Servers, SQL, Query Languages, Transaction Processing, Database Management, Data Manipulation, Relational Databases, Databases, Database Design, Database Software, Data Management, Data Integrity, Performance Tuning
Mixed · Course · 1 - 3 Months

O.P. Jindal Global University
Skills you'll gain: Data Mining, Predictive Analytics, Business Analytics, Dimensionality Reduction, Forecasting, Data-Driven Decision-Making, Customer Analysis, Regression Analysis, Demand Planning, Classification Algorithms, Machine Learning Methods, Logistic Regression, Decision Tree Learning, Artificial Neural Networks
Build toward a degree
Mixed · Course · 3 - 6 Months