IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

DeepLearning.AI
Skills you'll gain: MLOps (Machine Learning Operations), Large Language Modeling, Jupyter, AI Workflows, Data Store, Version Control, Metadata Management
Intermediate · Project · Less Than 2 Hours

O.P. Jindal Global University
Skills you'll gain: Text Mining, Data Ethics, Data Mining, Customer Insights, Marketing Analytics, Unstructured Data, Marketing, Trend Analysis, Brand Awareness, Target Audience, Natural Language Processing, Predictive Analytics, Machine Learning, Data Preprocessing
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Digital Forensics, Investigation, Cybersecurity, Data Integrity, Criminal Investigation and Forensics, Data Ethics, Computer Security, Scenario Testing, Technical Communication, Incident Response, Writing, Technical Documentation, Data Analysis Software, File Systems, Artifactory, Microsoft Windows
Beginner · Course · 1 - 3 Months

The University of Notre Dame
Skills you'll gain: Communication Systems, Wireless Networks, Digital Communications, Telecommunications, General Networking, Digital Signal Processing, Electrical Engineering, Electronics, Reliability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Metasploit, Penetration Testing, Exploitation techniques, Brute-force attacks, Cyber Security Assessment, Intrusion Detection and Prevention, Network Security, Remote Access Systems, Network Protocols, Command-Line Interface, Network Analysis
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Google Gemini, Anthropic Claude, Human Resources, Artificial Intelligence, Human Resource Strategy, Forecasting, Mitigation
Intermediate · Course · 1 - 4 Weeks

Minnesota State University, Mankato
Skills you'll gain: Technical Writing, Writing and Editing, Technical Documentation, Editing, Technical Communication, Web Content Accessibility Guidelines, Collaborative Software, Style Guides, Usability, Functional Design
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Policy Development, Governance, Data Governance, Data Strategy, Public Policies, Policy Analysis, Regulatory Requirements, Governance Risk Management and Compliance, Artificial Intelligence, Economics, Policy, and Social Studies, Artificial Intelligence and Machine Learning (AI/ML), Market Dynamics, Generative AI, Generative AI Agents, Accountability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Email Automation, People Analytics, Job Analysis, Business Analysis, Grammar, Customer Support, Debugging
Beginner · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Team Building, Team Management, Teamwork, Team Leadership, Team Motivation, Productivity, Collaboration, Professional Development, Employee Engagement, Leadership, Goal Setting, Coaching, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Assessments, Cyber Security Assessment, Network Security, Metasploit, Penetration Testing, Network Administration, Software Installation, System Configuration, Cyber Security Policies, Authentications, Integration Testing, Linux
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, AI Personalization, Sales Management, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Account Management, Microsoft Copilot, File Management, Communication, Brainstorming, Scheduling
Advanced · Course · 1 - 4 Weeks