IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Model Evaluation, Classification Algorithms, Reinforcement Learning, Applied Machine Learning, Artificial Intelligence, Dimensionality Reduction, Statistical Analysis, Supervised Learning, Unsupervised Learning, Random Forest Algorithm, Feature Engineering, Logistic Regression, Data Manipulation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Kubernetes, Network Troubleshooting, Technical Support and Services, Problem Management, Event Monitoring, Network Monitoring, Debugging, System Monitoring, Servers
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Process Mapping, Process Analysis, Web Analytics, Dashboard, Process Design, Customer experience improvement, Driving engagement, Process Improvement and Optimization, User Feedback, Marketing Analytics, Customer Insights, Customer Analysis, Key Performance Indicators (KPIs), Analysis, Business Metrics, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Technical Support, File Management, Security Requirements Analysis, Issue Tracking, Cloud Storage, Event Monitoring, Technical Communication, Systems Administration
Beginner · Course · 1 - 4 Weeks
Scrum Alliance
Skills you'll gain: Culture Transformation, Organizational Change, Business Transformation, Organizational Structure, Agile Product Development, Agile Project Management, Agile Methodology, Agile Software Development, Leadership and Management, Employee Coaching, Strategic Leadership, Organizational Leadership, Coaching, Leadership, Business Leadership, Business Process Improvement, Team Leadership, Organizational Strategy, Business Management, Business Strategy
Beginner · Course · 1 - 3 Months

Skills you'll gain: API Design, Restful API, Application Programming Interface (API), Test Automation, Data Mapping, Application Deployment, Cloud Deployment, Salesforce, Robotic Process Automation, Business Process Automation, Software Testing, Data Integration, API Testing, Architectural Design, Software Development Tools, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Course · 3 - 6 Months

Skills you'll gain: API Testing, Performance Testing, IT Security Architecture, Cloud-Based Integration, Application Security, Vulnerability Management, System Monitoring
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Relationship Building, Self-Awareness, Personal Development, Finance, Financial Planning, Emotional Intelligence, Behavioral Economics, Economics, Goal Setting, Decision Making
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Angular, Responsive Web Design, HTML and CSS, Web Design and Development, JavaScript Frameworks, Web Applications, Web Components
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Routing Protocols, Network Monitoring, Network Performance Management, Virtual Private Networks (VPN), Network Routing, Network Troubleshooting, Network Security, Border Gateway Protocol, TCP/IP, Network Protocols, Multiprotocol Label Switching, Network Infrastructure, Wide Area Networks, Virtual Networking, Authentications, Debugging
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Cloud Foundry, Cloud Applications, Cloud Platforms, Command-Line Interface, Platform As A Service (PaaS), Cloud Development, User Accounts, Cloud Management, Cloud Deployment, Scalability, Web Development Tools, Cloud Computing, Network Troubleshooting
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Responsible AI, Data Ethics, AI Security, Regulatory Compliance, Artificial Intelligence, Business Ethics, Risk Analysis, SAS (Software), Compliance Training, Data Integrity, Human Centered Design, Accountability, Analytics, Diversity and Inclusion, Information Privacy, Data Governance, Data Analysis, Data Management, Model Deployment
Beginner · Course · 1 - 4 Weeks