Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Coaching, Team Management, Organizational Change, Problem Solving, Influencing

Skills you'll gain: Prompt Engineering, Customer Retention, Loyalty Programs, Customer Acquisition Management, Customer Engagement, Responsible AI, Customer experience strategy (CX), Customer Success Management, Customer Service, Generative AI, Customer Support, AI Personalization, ChatGPT, Customer Analysis, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Lean Six Sigma, Performance Improvement, Statistical Process Controls, Operational Analysis, Process Improvement, Quality Improvement, Health Informatics, Statistical Methods, Continuous Improvement Process, Innovation, Telehealth, Operations Management, Medical Devices, Probability & Statistics, Problem Solving

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Financial Modeling, Financial Statement Analysis, Financial Analysis, Depreciation, Financial Forecasting, Business Valuation, Operating Expense, Balance Sheet, Income Statement, Accounts Payable, Equities, Capital Expenditure, Cash Flows, Working Capital

Skills you'll gain: Delegation Skills, Team Performance Management, Constructive Feedback, Team Building, Change Management, Organizational Change, Team Management, Coaching, Teamwork, Organizational Development, Employee Coaching, Team Motivation, Employee Performance Management, Leadership and Management, Business Transformation, Business Leadership, Leadership Development, Case Studies, Communication, Productivity

Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Sales Strategy, Arbitration, Communication, Influencing, Planning, Decision Making, Ethical Standards And Conduct, Cultural Diversity

Skills you'll gain: Safety Training, Safety Standards, Accident Prevention, Hazard Analysis, Occupational Health, Injury Prevention, Lifting Ability, Fall Protection, Electrical Safety, Personal protective equipment, Compliance Management, Quality Assessment, Self-Awareness

Skills you'll gain: Financial Modeling, Strategic Decision-Making, Financial Forecasting, Financial Analysis, Operating Expense, Financial Statement Analysis, Revenue Forecasting, Financial Data, Business Metrics, Business Valuation, Cash Flow Forecasting, Income Statement, Working Capital, Trend Analysis, Depreciation, Balance Sheet, Cash Flows

Skills you'll gain: Responsible AI, Backlogs, AI Product Strategy, Data Ethics, Scrum (Software Development), Sprint Planning, Sprint Retrospectives, Generative AI Agents, Scaled Agile Framework, Artificial Intelligence, AI Personalization, Prompt Engineering, Agile Software Development, Agile Methodology, Agile Project Management, Agile Product Development, Prioritization, Generative AI, Predictive Analytics, Dependency Analysis

Skills you'll gain: Telecommuting, Team Leadership, Peer Review, Rapport Building, Management Training And Development, Leadership and Management, Collaborative Software, Organizational Leadership, Team Motivation, Drive Engagement, Relationship Building, Initiative and Leadership, Remote Access Systems, Cross-Functional Collaboration, Communication Planning, Communication

Skills you'll gain: Design Thinking, Customer experience strategy (CX), Agile Product Development, Product Strategy, Product Management, User Research, Service Design, Value Propositions, Product Roadmaps, Customer Insights, User Story, Innovation, Market Opportunities, Customer Retention, Growth Strategies, Market Analysis