IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Illinois Tech
Skills you'll gain: Linux, Linux Administration, Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Systems Administration, Operating Systems, User Provisioning, Service Management, System Configuration, System Monitoring, Graphical Tools, File Management
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Linux Administration, Linux, Authorization (Computing), System Configuration, Network Routing, Network Troubleshooting, Network Administration, Network Analysis, Network Protocols, File Systems, Service Management, OS Process Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Kubernetes, Virtual Machines, Devops Tools, Containerization, Docker (Software), Virtualization and Virtual Machines, IT Automation, Amazon Web Services, Microsoft Azure, Operating System Administration, Infrastructure as Code (IaC), Microsoft Windows, Network Administration
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Linux Administration, User Accounts, Operating System Administration, Linux, File Systems, Systems Administration, Authorization (Computing), Security Controls, Data Storage, Identity and Access Management, File Management, System Configuration, Data Storage Technologies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Network Troubleshooting, Network Infrastructure, Computer Hardware, Computer Networking, Technical Support and Services, General Networking, Network Administration, End User Training and Support, Software-Defined Networking, Technical Support, Networking Hardware, System Support, System Configuration, Peripheral Devices, Data Storage, Information Technology, Configuration Management
Advanced · Course · 1 - 3 Months

Skills you'll gain: Jira (Software), Issue Tracking, Problem Management, Dependency Analysis, Technical Documentation, Technical Support, Technical Communication, Quality Assurance, Workflow Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: System Configuration, Linux, Information Systems Security, Network Routers, Performance Tuning, Mac OS, Information Technology, Email Security, System Support, Android (Operating System), Data Maintenance, Network Security, File Systems, Multi-Factor Authentication, Scripting, Virtualization and Virtual Machines, Apple iOS, Hardware Troubleshooting, Artificial Intelligence, Authentications
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: File Management, OS Process Management, Linux, Linux Servers, Data Security, Linux Commands, Information Systems Security, System Monitoring, Data Storage Technologies, Network Security, Vulnerability Scanning, Data Storage, Encryption, Network Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Peripheral Devices, Virtualization, Computer Hardware, System Configuration, Virtualization and Virtual Machines, Operating System Administration, Computer Systems, Virtual Machines, Operating Systems, Hardware Troubleshooting, Linux, Software Installation, Technical Support, Mac OS, Computer Architecture, File Systems, Network Infrastructure, Data Storage, User Accounts, Disaster Recovery
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence, Data Ethics, Customer Insights, Automation, Natural Language Processing, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Lightweight Directory Access Protocols, Git (Version Control System), Authentications, Collaborative Software, Linux Servers, Linux Administration, Version Control, Authorization (Computing), Open Source Technology
Intermediate · Course · 1 - 4 Weeks