The language used throughout the course, in both instruction and assessments.

Board Infinity
Skills you'll gain: Kaizen Methodology, Sprint Planning, Process Improvement, DevOps, User Story, Scalability, Innovation, CI/CD, Continuous Integration, Continuous Deployment, Product Lifecycle Management, Capacity Planning, Organizational Change, Product Development, Key Performance Indicators (KPIs), Prioritization, Scope Management, Dependency Analysis, Maintainability, Cross-Functional Team Leadership
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Software Architecture, Technical Support, Service Improvement, Computer Hardware, Cyber Attacks, Customer experience improvement, Operating Systems, Lifelong Learning
Beginner · Professional Certificate · 3 - 6 Months

IESE Business School
Skills you'll gain: Operations Management, Process Design, Process Improvement, Business Operations, Operational Efficiency, Workflow Management, Process Management, Performance Improvement, Organizational Strategy, Service Improvement, Inventory Management System, Capacity Management, Resource Utilization, Decision Making
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Brainstorming, User Story, Creative Thinking, Innovation, Design Thinking, Critical Thinking and Problem Solving, Solution Design, Agile Methodology, Problem Solving, Agile Product Development, Empathy, Requirements Analysis, Complex Problem Solving, Risk Management, Lean Methodologies, Process Improvement
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Kanban Principles, Workflow Management, Lean Methodologies, Agile Methodology, Process Improvement, Process Optimization, Project Management, Continuous Improvement Process, Waste Minimization, Organizational Effectiveness
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kanban Principles, Workflow Management, Agile Software Development, Sprint Planning, Agile Project Management, Project Estimation, Agile Methodology, Project Management Software, Estimation, Process Optimization, Backlogs, User Story, Process Improvement, Resource Utilization
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Health Systems, Process Improvement, Healthcare Industry Knowledge, Patient Flow, Health Policy, Market Dynamics, Health Care, Health Administration, Stakeholder Analysis, Digital Transformation, Supply Chain Management, Innovation, Operational Efficiency, Organizational Structure, Information Technology, Business Analysis
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Process Flow Diagrams, Workflow Management, Personalized Service, Cost Control, Cost Management
Beginner · Course · 1 - 4 Weeks

Coursera Project Network
Skills you'll gain: Sprint Retrospectives, Collaborative Software, Continuous Improvement Process, Stakeholder Engagement, Process Improvement, Project Documentation, Meeting Facilitation, Project Management, Agile Software Development
Intermediate · Guided Project · Less Than 2 Hours

Coursera Project Network
Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Collaborative Software, Agile Project Management, Workflow Management, Process Improvement, Project Management Software
Beginner · Guided Project · Less Than 2 Hours

Banco Interamericano de Desarrollo
Skills you'll gain: Digital Transformation, Business Transformation, Technology Strategies, Human Resources Management and Planning, Cybersecurity, Project Design, Policy Development, Public Administration, Governance, Program Evaluation, Strategic Planning, Process Improvement, Data Management
Beginner · Course · 1 - 4 Weeks

Coursera Project Network
Skills you'll gain: Process Optimization, Process Improvement, Kaizen Methodology, Root Cause Analysis, Waste Minimization, Customer experience improvement, Business Process Improvement, Continuous Improvement Process, Performance Analysis, Employee Engagement, Performance Measurement, Job Safety Analysis
Beginner · Guided Project · Less Than 2 Hours