Process Improvement

Process Improvement is a strategic approach in enhancing a company's operations to achieve more efficient results. Coursera's Process Improvement catalogue guides you through the methods of identifying, analyzing, and improving existing business processes to optimize performance, meet best practice standards, or simply improve quality and the user experience. You'll learn the strategies for implementing changes, managing projects, and utilizing tools such as Lean, Six Sigma, and Kaizen. By mastering this skill, you can contribute significantly to reducing costs, increasing throughput, and improving the efficiency and effectiveness of various processes in any organization.
36credentials
4online degrees
136courses

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Explore the Process Improvement Course Catalog

  • Status: Free Trial

    Skills you'll gain: Kaizen Methodology, Sprint Planning, Process Improvement, DevOps, User Story, Scalability, Innovation, CI/CD, Continuous Integration, Continuous Deployment, Product Lifecycle Management, Capacity Planning, Organizational Change, Product Development, Key Performance Indicators (KPIs), Prioritization, Scope Management, Dependency Analysis, Maintainability, Cross-Functional Team Leadership

  • Status: Free Trial

    Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Software Architecture, Technical Support, Service Improvement, Computer Hardware, Cyber Attacks, Customer experience improvement, Operating Systems, Lifelong Learning

  • Status: New
    Status: Preview

    IESE Business School

    Skills you'll gain: Operations Management, Process Design, Process Improvement, Business Operations, Operational Efficiency, Workflow Management, Process Management, Performance Improvement, Organizational Strategy, Service Improvement, Inventory Management System, Capacity Management, Resource Utilization, Decision Making

  • Status: Free Trial

    University of Maryland, College Park

    Skills you'll gain: Brainstorming, User Story, Creative Thinking, Innovation, Design Thinking, Critical Thinking and Problem Solving, Solution Design, Agile Methodology, Problem Solving, Agile Product Development, Empathy, Requirements Analysis, Complex Problem Solving, Risk Management, Lean Methodologies, Process Improvement

  • Status: Preview

    Skills you'll gain: Kanban Principles, Workflow Management, Lean Methodologies, Agile Methodology, Process Improvement, Process Optimization, Project Management, Continuous Improvement Process, Waste Minimization, Organizational Effectiveness

  • Skills you'll gain: Kanban Principles, Workflow Management, Agile Software Development, Sprint Planning, Agile Project Management, Project Estimation, Agile Methodology, Project Management Software, Estimation, Process Optimization, Backlogs, User Story, Process Improvement, Resource Utilization

  • Status: Free Trial

    University of Illinois Urbana-Champaign

    Skills you'll gain: Health Systems, Process Improvement, Healthcare Industry Knowledge, Patient Flow, Health Policy, Market Dynamics, Health Care, Health Administration, Stakeholder Analysis, Digital Transformation, Supply Chain Management, Innovation, Operational Efficiency, Organizational Structure, Information Technology, Business Analysis

  • Status: Free

    Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Process Flow Diagrams, Workflow Management, Personalized Service, Cost Control, Cost Management

  • Skills you'll gain: Sprint Retrospectives, Collaborative Software, Continuous Improvement Process, Stakeholder Engagement, Process Improvement, Project Documentation, Meeting Facilitation, Project Management, Agile Software Development

  • Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Collaborative Software, Agile Project Management, Workflow Management, Process Improvement, Project Management Software

  • Status: Free Trial

    Banco Interamericano de Desarrollo

    Skills you'll gain: Digital Transformation, Business Transformation, Technology Strategies, Human Resources Management and Planning, Cybersecurity, Project Design, Policy Development, Public Administration, Governance, Program Evaluation, Strategic Planning, Process Improvement, Data Management

  • Skills you'll gain: Process Optimization, Process Improvement, Kaizen Methodology, Root Cause Analysis, Waste Minimization, Customer experience improvement, Business Process Improvement, Continuous Improvement Process, Performance Analysis, Employee Engagement, Performance Measurement, Job Safety Analysis