IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Shanghai Jiao Tong University
Skills you'll gain: Vocabulary, Oral Comprehension, Language Learning, Language Competency, Cultural Sensitivity
Beginner · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Pain Management, Cognitive Behavioral Therapy, Neurology, Chronic Diseases, Stress Management, Empathy, Mental Health, Physical Therapy, Psychology, Patient Education and Support, Mindfulness, Mental Health Therapies, Emotional Intelligence, Patient Evaluation
Mixed · Course · 1 - 3 Months

Institute for the Future
Skills you'll gain: Visionary, Systems Thinking, Responsible AI, Strategic Thinking, Brainstorming, Game Theory, Creative Thinking, Dealing With Ambiguity, Collaboration, Interviewing Skills, Emerging Technologies, Strategic Planning, Innovation, Cognitive flexibility, Ethical Standards And Conduct, Empathy, Creativity
Beginner · Course · 1 - 3 Months
Skills you'll gain: Network Troubleshooting, Information Systems Security, Systems Administration, Desktop Support, Computer Networking, OSI Models, Cloud Infrastructure, Routing Protocols, Package and Software Management, Operating System Administration, Network Security, Application Security, Cybersecurity, Help Desk Support, Software Installation, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

University of Colorado System
Skills you'll gain: Data Encryption Standard, Advanced Encryption Standard (AES), Cryptography, Encryption, Brute-force attacks, Algorithms
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, Embeddings, Prompt Engineering, Development Environment, Large Language Modeling, Text Mining, Databases, OpenAI, Semantic Web, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Continuity Planning, Continuous Monitoring, Security Management, ISO/IEC 27001, Security Controls, Information Systems Security, Risk Management, Risk Analysis, Security Strategy, Cyber Governance, Threat Modeling, NIST 800-53, Compliance Management, Regulatory Requirements
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Professional Networking, Interviewing Skills, Technical Communication, Professional Development, Relationship Building, Data Infrastructure, Data Warehousing, Data Pipelines, Professionalism, Extract, Transform, Load, Follow Through, Verbal Communication Skills, Communication Strategies, Concision, Problem Solving
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Blended Learning, Course Development, Web Content Accessibility Guidelines, Education Software and Technology, Digital pedagogy, Language Learning
Intermediate · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Health Systems, Health Policy, Health Assessment, Public Health, Health Care, Health Disparities, Health Promotion, Social Determinants Of Health, Health Care Administration, Primary Care
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Curiosity, Creativity, Creative Thinking, Innovation, Cultural Diversity, Ethical Standards And Conduct, Social Studies, Human Development, Economics, Policy, and Social Studies, Psychology, Intellectual Property, Diversity Equity and Inclusion Initiatives, Child Development, Art History, Mental Health Diseases and Disorders
Beginner · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Sociology, Social Sciences, Social Justice, Socioeconomics, Cultural Diversity, International Relations, World History, Demography, Economics
Beginner · Course · 1 - 3 Months