• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Process Improvement

Process Improvement Courses

Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.


Popular Process Improvement Courses and Certifications


  • L

    Logical Operations

    Certified Entry-Level Python Programmer (PCEP)

    Skills you'll gain: Data Structures, Data Processing, Virtual Machines, Verification And Validation, Program Development, Data Preprocessing, Python Programming, Debugging, Maintainability, Programming Principles, Application Development, Scripting, Scripting Languages, Computer Programming, Software Installation, Development Environment, Software Development, Computer Programming Tools, Functional Design, Cross Platform Development

    Beginner · Specialization · 1 - 3 Months

  • U

    University of Cambridge

    User experience design

    Skills you'll gain: User Experience Design, Storytelling, Design, User Centered Design, Design Thinking, Human Centered Design, Public Speaking, Design Research, Usability Testing, Empathy, Creativity, Collaboration

    Beginner · Course · 1 - 3 Months

  • E

    Ei4Change

    Conscious Leadership: Adapting to Changing Situations

    Skills you'll gain: Emotional Intelligence, Cognitive flexibility, Leadership, Team Motivation, Organizational Leadership, Team Building, Leadership Development, Business Leadership, Strategic Leadership, Team Leadership, Initiative and Leadership, Leadership and Management, Adaptability, Empathy, Professional Development, Personal Development, Change Management, Coaching, Visionary, Business Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    15 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Nursing Fundamentals: Skills for Patient Care Excellence

    Skills you'll gain: Patient Communication, Nursing Care, Patient Education And Counseling, Nursing Process, Clinical Assessment, Basic Nursing Skills, Health Assessment, Patient Safety, Care Management, Patient-centered Care, Communication, Infection Control, Prioritization, Collaboration, Project Documentation

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Maryland, College Park

    Environmental Project Management: Stakeholder Collaboration

    Skills you'll gain: Conflict Management, Team Motivation, Team Leadership, Project Risk Management, Stakeholder Engagement, Risk Management, Negotiation, Continuous Improvement Process, Cross-Functional Collaboration, Agile Project Management, Stakeholder Analysis, Project Management, Systems Thinking, Governance, Complex Problem Solving

    Beginner · Course · 1 - 3 Months

  • D

    DeepLearning.AI

    Improving Accuracy of LLM Applications

    Skills you'll gain: LLM Application, Test Data, Prompt Engineering, Model Evaluation, Transfer Learning, Generative AI Agents, Performance Testing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    10 reviews

    Intermediate · Project · Less Than 2 Hours

  • S

    Starweaver

    Customer Service Essentials: 20 Skills for Happy Clients

    Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

    Mixed · Course · 1 - 4 Weeks

  • F

    Fundação Instituto de Administração

    Corporate Foresight

    Skills you'll gain: Innovation, Forecasting, Strategic Thinking, Corporate Strategy, Strategic Decision-Making, Business Strategy, Organizational Strategy, Trend Analysis, Analysis, Market Opportunities, Organizational Change, Decision Making, Market Dynamics, Business Research, Process Improvement

    Advanced · Course · 1 - 3 Months

  • F

    Fred Hutchinson Cancer Center

    Researcher's guide to DNA sequencing data

    Skills you'll gain: Bioinformatics, Molecular Biology, Data Collection, Data Processing, Research, Laboratory Techniques, Analysis, Research Design

    3.4
    Rating, 3.4 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 3 Months

  • L

    LearnQuest

    Design Thinking for Human-Centered IoT Solutions

    Skills you'll gain: User Research, Usability Testing, Prototyping, Design Thinking, Ideation, Internet Of Things, User Experience Design, User Centered Design, Interaction Design, Human Centered Design, Persona Development

    4.3
    Rating, 4.3 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Michigan

    AI for Lawyers: Time and Tasks

    Skills you'll gain: Delegation Skills, Time Management, AI Enablement, Legal Technology, Legal Strategy, Artificial Intelligence, Legal Writing, Generative AI, Ethical Standards And Conduct, Automation, Decision Making, Creativity

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Build a Chatbot with Voiceflow: Ecommerce Customer Support

    Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing

    4.1
    Rating, 4.1 out of 5 stars
    ·
    8 reviews

    Intermediate · Guided Project · Less Than 2 Hours

1…280281282…474

In summary, here are 10 of our most popular process improvement courses

  • Certified Entry-Level Python Programmer (PCEP): Logical Operations
  • User experience design: University of Cambridge
  • Conscious Leadership: Adapting to Changing Situations: Ei4Change
  • Nursing Fundamentals: Skills for Patient Care Excellence: Coursera
  • Environmental Project Management: Stakeholder Collaboration: University of Maryland, College Park
  • Improving Accuracy of LLM Applications: DeepLearning.AI
  • Customer Service Essentials: 20 Skills for Happy Clients: Starweaver
  • Corporate Foresight: Fundação Instituto de Administração
  • Researcher's guide to DNA sequencing data: Fred Hutchinson Cancer Center
  • Design Thinking for Human-Centered IoT Solutions: LearnQuest

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • Free IT Certifications and Courses
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Cookies Preference Center
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok