IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Engineering, Business Workflow Analysis, Generative AI Agents, AI Workflows, Business Process Automation, Generative AI, AI Enablement, Tool Calling, Process Optimization, No-Code Development
Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Proposal Writing, Fundraising, Prospecting and Qualification, Business Writing, Stakeholder Management, Negotiation, Compliance Reporting, Relationship Building, Communication Strategies
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Information Architecture, Content Management Systems, Web Content, Web Applications, Web Design and Development, System Configuration
Beginner · Guided Project · Less Than 2 Hours

Politecnico di Milano
Skills you'll gain: Energy and Utilities, Case Studies, Property Management, Building Services Engineering, Facility Management, Real Estate, Sustainable Architecture, HVAC, Digital Assets, Building Design, Analysis, Auditing, Simulation and Simulation Software
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Applied Behavior Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Digital pedagogy, Education Software and Technology, digital literacy, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

University of Washington
Skills you'll gain: Data Storytelling, Automation, Decision Support Systems, User Story, AI Product Strategy, Human Machine Interfaces, Artificial Intelligence, Machine Learning, Data-Driven Decision-Making, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Test Case, Version Control, Code Review, Integrated Development Environments, Software Configuration Management, Software Documentation, AI Enablement, Program Development, Development Environment, Technical Documentation, Project Planning, Project Management, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Windows, Authentications, Operating System Administration, Azure Active Directory, Microsoft Intune (Mobile Device Management Software), Windows PowerShell, Identity and Access Management, System Configuration, User Provisioning, Patch Management, Active Directory, Desktop Support, Remote Access Systems, Single Sign-On (SSO), Application Deployment, Cloud Deployment, Software Installation, Role-Based Access Control (RBAC), Technical Support and Services, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Management Software, Project Planning, Timelines, Project Management, Workflow Management, Organizational Skills, Collaborative Software, Team Management, Prioritization
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Responsive Web Design, Browser Compatibility, Web Development
Intermediate · Guided Project · Less Than 2 Hours

28DIGITAL
Skills you'll gain: Geometry, Algorithms, Computer Graphics, Data Structures, Graph Theory, Spatial Data Analysis, Computational Thinking, Geographic Information Systems, Theoretical Computer Science, Spatial Analysis
Intermediate · Course · 1 - 4 Weeks