IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Cloud API, Google Cloud Platform, Natural Language Processing, API Testing, Self Service Technologies, Communication
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Employee Retention, Team Motivation, Talent Management, Drive Engagement, Team Building, People Development, Teamwork, Employee Engagement, Strategic Leadership, Constructive Feedback, Leadership Development, Performance Management, Workplace inclusivity
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Financial Modeling, Entrepreneurial Finance, Financial Forecasting, Capital Budgeting, Entrepreneurship, Cash Flow Forecasting, Financial Data, Financial Analysis, Business Modeling, Finance, Negotiation, Investments, Microsoft Excel
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Work Breakdown Structure, Project Scoping, Scope Management, Earned Value Management, Risk Management, Project Schedules, Timelines, Cost Management, Project Controls, Project Performance, Risk Analysis, Cost Estimation, Scheduling, Project Planning, Project Documentation, Communication Planning, Procurement, Project Implementation, Resource Management, Stakeholder Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Verification And Validation, Computational Logic, System Requirements, Data Validation, Functional Requirement, Systems Design, Theoretical Computer Science
Advanced · Course · 1 - 4 Weeks

Yunus Social Business Fund Bengaluru
Skills you'll gain: Financial Market, Decision Making, Finance, Business Valuation, Capital Markets, Return On Investment, Equities, Corporate Finance, Financial Analysis, Financial Management, Investments, Risk Analysis, Portfolio Risk, Social Impact, Economics, Policy, and Social Studies, Cash Flows
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Decision Support Systems, Customer experience improvement, Resource Allocation, Health Informatics, Patient-centered Care, Stakeholder Analysis, Operational Analysis, Predictive Analytics, Business Analysis, Analytics, Data-Driven Decision-Making, Personalized Service, Process Development, Systems Integration, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Employee Performance Management, Workforce Planning, Talent Management, Performance Management, AI Personalization, People Development, Human Resource Strategy, HR Tech, Human Resources, People Analytics, Workforce Management, Diversity and Inclusion, Innovation, Analytics, Adaptability
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Music, World Music, Case Studies, Culture, Sociology, Cultural Diversity, Research, Analysis, Performing Arts, Critical Thinking, Creativity, Media and Communications, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MySQL Workbench, MySQL, Database Management Systems, Database Management, Data Manipulation, Data Management, SQL, Databases, Query Languages, Data Integration, Data Science
Beginner · Guided Project · Less Than 2 Hours

University of Minnesota
Skills you'll gain: Team Building, Clinical Leadership, Team Leadership, Professional Development, Leadership, Health Informatics, Innovation, Interpersonal Communications, Cultural Diversity
Intermediate · Course · 1 - 3 Months