IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Lean Methodologies, Waste Minimization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Ubuntu, Linux, Linux Administration, Linux Commands, Unix Shell, File Management, Unix Commands, Command-Line Interface, Software Installation, System Configuration, User Accounts
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Workplace Bullying Intervention, Conflict Management, Relationship Building, Social Skills, Interpersonal Communications, Employee Engagement, Professionalism, Empathy, Culture Transformation, Communication, Compliance Reporting, Advocacy, Diversity and Inclusion, Accountability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Investigation, Fraud detection, Auditing, Litigation Support, Accounting, Report Writing, Due Diligence, Employee Training, Internal Controls, Risk Analysis, International Finance, Compliance Training, Analytical Skills
Mixed · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Video Game Development, Game Design, iOS Development, Animation and Game Design, Usability Testing, Apple iOS, Mobile Development, Apple Xcode, Usability, Augmented Reality, Swift Programming, User Interface (UI) Design, Debugging
Mixed · Course · 1 - 3 Months

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Human Computer Interaction, Human Factors, User Interface (UI), Human Machine Interfaces, Usability, Computer Displays, User Interface and User Experience (UI/UX) Design, Graphic and Visual Design, Experience Design, Design
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Cyber Threat Hunting, Incident Response, Computer Security Incident Management, Cybersecurity, Network Security, Cyber Security Policies, Threat Detection, Security Controls, Threat Management, Intrusion Detection and Prevention, Firewall, Security Information and Event Management (SIEM), Continuous Monitoring, Endpoint Security, Network Monitoring, Malware Protection
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Anomaly Detection, Fraud detection, Generative AI, Risk Management, Data Visualization Software, ChatGPT, Data Synthesis, Compliance Management, Unsupervised Learning, AI Workflows, Prompt Engineering, Data Pipelines, Automation, Predictive Analytics, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft SQL Servers, Transact-SQL, SQL, Transaction Processing, Stored Procedure, Data Manipulation, Database Management, Query Languages, Relational Databases, Database Architecture and Administration, Databases, Data Integrity
Intermediate · Course · 3 - 6 Months

Copenhagen Business School
Skills you'll gain: Social Impact, Social Justice, Policy Analysis, Liberal Arts, digital literacy, Digital Transformation, Community Development, Policy Development, Innovation, Creativity, Diversity Equity and Inclusion Initiatives, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Web Scraping, Real Time Data, OpenAI API, Natural Language Processing, Python Programming, Web Applications, Language Interpretation, Translation, and Studies, Application Development, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours