IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

DeepLearning.AI
Skills you'll gain: Federated Learning, Transfer Learning, AI Security, Large Language Modeling, PyTorch (Machine Learning Library), Information Privacy, Distributed Computing, Machine Learning
Beginner · Project · Less Than 2 Hours
Skills you'll gain: Responsible AI, Data Ethics, HR Tech, AI Personalization, Automation, Employee Onboarding, Human Resource Strategy, AI Enablement, Generative AI, Business Ethics, User Feedback, Document Management, Personalized Service, ChatGPT, Employee Engagement, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Positivity, Optimism, Empowerment, Growth Mindedness, Independent Thinking, Resilience, Self-Motivation, Personal Development, Self-Awareness, Professional Development, Mindfulness, Stress Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Model Deployment, Prompt Engineering, Generative AI, Cloud Deployment, Image Analysis, Computer Vision, Convolutional Neural Networks, Classification Algorithms
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Financial Analysis, Capital Expenditure, Return On Investment, Business Strategy, Data-Driven Decision-Making, Capital Budgeting, Financial Modeling, Financial Statements, Corporate Finance, Equities, Risk Analysis
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Organizational Skills, Collaborative Software, User Accounts, Telecommuting, Verbal Communication Skills, Virtual Environment, Communication, Business Communication, Public Speaking, Marketing Communications
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Computer Security Incident Management, NIST 800-53, Digital Forensics, Security Controls, Disaster Recovery, Authorization (Computing), Risk Analysis, Business Risk Management, Security Management, Continuous Monitoring, Change Control, Cybersecurity, Threat Management, Risk Management, System Monitoring, Security Strategy, Cyber Risk, Vulnerability Assessments, Cyber Security Policies, Vulnerability Management
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Data Centers, Network Security, Network Troubleshooting, Virtual Machines, Network Monitoring, Wide Area Networks, Virtualization, Wireless Networks, Firewall, Cloud Infrastructure, Hardening, Network Architecture, Network Infrastructure, Virtual Private Networks (VPN), TCP/IP, Cloud Computing, Security Information and Event Management (SIEM), Remote Access Systems, Network Protocols, Internet Of Things
Advanced · Course · 1 - 3 Months

Dell
Skills you'll gain: Rapport Building, Sales Presentation, Digital Transformation, Data Centers, Customer Relationship Building, Customer Insights, Sales, Technical Sales, Interviewing Skills, Outside Sales, Inside Sales, Data Storage Technologies, Business Research, Communication, Solution Selling, Computer Hardware, Software As A Service
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Threat Modeling, IT Security Architecture, Network Security, Internet Of Things, Identity and Access Management, Encryption, Security Engineering, Information Systems Security, Cybersecurity, Security Controls, Threat Management, Cloud Security, Vulnerability Assessments, Threat Detection, Cloud Solutions, Systems Architecture, Cryptography
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Employee Retention, Employee Engagement, Workplace inclusivity, Talent Management, Employee Onboarding, Employee Surveys, Employee Performance Management, Diversity and Inclusion, Workforce Planning, Telecommuting, Workforce Management, Stress First Aid, Virtual Teams
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recruitment, Professional Networking, Applicant Tracking Systems, Recruitment Strategies, Relationship Building, Talent Acquisition, Talent Pipelining, Human Resources, Talent Sourcing, Compliance Management, Regulatory Requirements, Interviewing Skills, Labor Law, Value Propositions
Beginner · Course · 1 - 4 Weeks