IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Alex Genadinik
Skills you'll gain: Order Management, Logistics Management, Order Fulfillment, Product Knowledge, Inventory Control, Account Management, Revenue Management, Automation, Supplier Management, Business Risk Management, Product Strategy, E-Commerce, AI Enablement, Merchant Services, Profit and Loss (P&L) Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Target Audience, Facebook, Social Media, Persona Development, Social Media Marketing, Social Media Strategy, Customer Insights, Presentations, Web Analytics, Marketing Budgets
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Teams, Microsoft 365, Team Management, Group Policy, Data Loss Prevention, Azure Active Directory, System Monitoring, User Accounts, Identity and Access Management, Security Management, Authorization (Computing), System Configuration, Collaborative Software, Compliance Management, Product Lifecycle Management, Windows PowerShell, Network Planning And Design, Network Troubleshooting, Technical Support and Services, Data Governance
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Canva (Software), Photo Editing, Instagram, Social Media Content, Social Media, Content Creation, Social Media Marketing, Photography, User Accounts, Dashboard, Graphic Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Oracle Cloud, Oracle Databases, Cloud Computing, Data Architecture, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Cloud Deployment, Scalability, Data Security, Enterprise Architecture
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Apache Kafka, Apache Spark, Scala Programming, Real Time Data, Apache Hadoop, Data Pipelines, Apache Cassandra, Applied Machine Learning, Big Data, Data Processing, Application Deployment, Distributed Computing, Development Environment
Advanced · Course · 1 - 3 Months

Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Sales Process, Performance Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Matplotlib, Applied Machine Learning, Random Forest Algorithm, Predictive Modeling, Data Visualization, Data Preprocessing, Machine Learning, Data Manipulation, Feature Engineering, Data Cleansing, Python Programming, Data Science, Model Evaluation, Classification Algorithms, NumPy, Pandas (Python Package)
Beginner · Course · 1 - 3 Months

Skills you'll gain: AWS Identity and Access Management (IAM), Linux Administration, Amazon Elastic Compute Cloud, Linux Servers, Cloud Deployment, Cloud Infrastructure, Amazon Web Services, Cloud Hosting, Cloud Computing, Front-End Web Development, Cloud Management, Linux, Ubuntu, Operating System Administration, Application Deployment, React.js, Event-Driven Programming, Javascript, User Interface (UI), Apache
Intermediate · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Model Evaluation, Intrusion Detection and Prevention, Threat Detection, Computer Security Incident Management, Cybersecurity, Anomaly Detection, Applied Machine Learning, Network Security, Machine Learning, Unsupervised Learning, Supervised Learning, Artificial Neural Networks
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Resilience, Collaboration, Teamwork, Self-Awareness, Community Development, Mentorship, Active Listening
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Innovation, Education Software and Technology, Digital pedagogy, Creative Thinking, Adult Education, Technology Strategies, Professional Development, Goal Setting
Beginner · Course · 1 - 4 Weeks