IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Universidad de los Andes
Skills you'll gain: Energy and Utilities, Climate Change Mitigation, Sustainable Development, Sustainable Technologies, Electric Power Systems, Systems Analysis, Environmental Issue, Systems Thinking, Community Development, Simulations, Case Studies, Decision Support Systems, Transaction Processing, Artificial Intelligence, Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Sprint Retrospectives, Performance Metric, Performance Reporting, Team Performance Management, Business Metrics, Organizational Effectiveness, Performance Improvement, Issue Tracking, Continuous Improvement Process, Cycle Counting, Taking Meeting Minutes, Record Keeping
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Project Management Software, Project Management, User Feedback, Workflow Management, Project Documentation, Standard Operating Procedure, Process Improvement, Operational Efficiency, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Peer Review, Storytelling, Editing, Proofreading
Beginner · Course · 3 - 6 Months

Skills you'll gain: Splunk, Network Troubleshooting, Data Integration, Scripting, Software Installation, System Monitoring, Data Pipelines, Network Monitoring, Continuous Monitoring, System Configuration, Configuration Management, Application Deployment
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Embedded Software, Real-Time Operating Systems, Embedded Systems, Software Architecture, Pseudocode, Systems Architecture, Software Systems, Hardware Architecture, Computer Hardware, System Programming, Computer Architecture, Software Design, Cross Platform Development, Application Design, Software Design Patterns, Systems Design, Internet Of Things, Systems Integration, Maintainability, Peripheral Devices
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Object Oriented Programming (OOP), Matplotlib, Data Visualization, Seaborn, NumPy, Python Programming, Scatter Plots, Pandas (Python Package), Data Analysis, Box Plots, JSON, File Management, Debugging, Data Manipulation
Intermediate · Course · 1 - 4 Weeks

University of Pittsburgh
Skills you'll gain: Apache Hadoop, Cloud Computing, Apache Spark, Web Services, Cloud Services, Cloud Computing Architecture, Cloud Infrastructure, PySpark, Cloud Applications, Cloud Platforms, Data Pipelines, Google Cloud Platform, Distributed Computing, Data Processing, Cloud Storage, Docker (Software), Virtualization, Containerization, Restful API, Data Architecture
Build toward a degree
Intermediate · Specialization · 1 - 3 Months

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scala Programming, Apache Spark, User Interface (UI), Distributed Computing, Programming Principles, Big Data, Software Design, Data Structures, Software Design Patterns, Functional Design, Data Manipulation, Object Oriented Programming (OOP), Heat Maps, Data Visualization Software, Interactive Data Visualization, Computer Programming, Data Processing, Geospatial Information and Technology, Performance Tuning, Algorithms
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Surveys, Market Research, Survey Creation, Data Synthesis, Business Research, Data-Driven Decision-Making, Customer Insights, Research Methodologies, Consumer Behaviour, Research Design, Product Development, Data Presentation, Product Strategy, Data Analysis, Data Collection, Data Visualization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Apache, CI/CD, Full-Stack Web Development, Continuous Deployment, Ruby (Programming Language), Service Management, Software Installation
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Model Deployment, Generative AI, Serverless Computing, Cloud Deployment, Application Deployment, Containerization, Performance Tuning, Machine Learning Methods, Scalability
Beginner · Course · 1 - 4 Weeks