Skills you'll gain: Prompt Engineering, AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Selling Techniques, Customer Relationship Management, Sales Process, Workflow Management, Sales Presentations, Verbal Communication Skills, Product Knowledge, Sales Enablement, Sales Prospecting, Email Automation, Microsoft Copilot, Sales Strategy, Calendar Management

Skills you'll gain: Negotiation, Contract Negotiation, Influencing, Communication, Relationship Building, Interpersonal Communications, Rapport Building, Verbal Communication Skills, Planning, Goal Setting

Skills you'll gain: Emotional Intelligence, Parent Communication, Child Development, Rapport Building, Empathy, Relationship Building, Trustworthiness, Self-Awareness, Conflict Management, Behavior Management, Communication Strategies, Active Listening

Skills you'll gain: Big Data, Data Processing, Data Analysis, Analytics, Apache Spark, Data Storage Technologies, Apache Hadoop, Real Time Data, Data Infrastructure, Business Intelligence, Data Management, Case Studies

Skills you'll gain: Vulnerability Scanning, Distributed Denial-Of-Service (DDoS) Attacks, Microsoft Azure, Cloud Security, Virtual Private Networks (VPN), Network Security, Vulnerability Assessments, Continuous Monitoring, Data Security, Key Management, Kubernetes, Security Controls, Hardening, Database Architecture and Administration, Network Administration, Network Routing, System Monitoring, Remote Access Systems, User Accounts, Authorization (Computing)

Skills you'll gain: Microsoft 365, Microsoft Power Automate/Flow, Microsoft Power Platform, Data Governance, Data Migration, Business Process Automation, Content Management, Microsoft Teams, Microsoft Office, Trend Analysis, Document Management, Strategic Thinking, Strategic Planning, System Configuration, Compliance Management, Technology Roadmaps, DevOps, Microsoft Copilot, Data Security

Skills you'll gain: User Story, Agile Product Development, Product Development, Design Thinking, Product Design, Persona (User Experience), Team Management, Agile Methodology, Usability Testing, User Centered Design, Persona Development, Innovation, Customer experience strategy (CX), Value Propositions, Communication

Skills you'll gain: Data Visualization, Data Visualization Software, Empathy, Tableau Software, Risk Analysis, Data-Driven Decision-Making, Data Analysis, Risk Management, Empathy & Emotional Intelligence, Stakeholder Analysis, Business Risk Management, Human Centered Design, Decision Making, User Research, Risk Control, Psychology

Skills you'll gain: Threat Modeling, Vulnerability Scanning, Vulnerability Management, Vulnerability Assessments, Risk Management, Secure Coding, Cyber Security Assessment, Security Testing, Cyber Governance, Risk Management Framework, Threat Management, Software Development Life Cycle, Application Security, Cyber Security Policies, Threat Detection, Security Management, Security Controls, Systems Development, Security Strategy

Skills you'll gain: Identity and Access Management, Cloud Services, Microsoft Azure, Microsoft Teams, Collaborative Software, Security Controls, Endpoint Security, Cloud Solutions, Zero Trust Network Access, Microsoft Office, Cloud Computing, Threat Management, Information Privacy

Skills you'll gain: Virtual Networking, Network Protocols, Network Planning And Design, Network Security, Network Performance Management, Network Architecture, Network Monitoring, Computer Networking, TCP/IP, Routing Protocols, Emerging Technologies, Internet Of Things, Artificial Intelligence and Machine Learning (AI/ML)

Skills you'll gain: Sustainable Business, Corporate Sustainability, Stakeholder Engagement, Sustainability Reporting, Environmental Social And Corporate Governance (ESG), Supply Management, Sustainability Standards, Procurement, Business Operations, Strategic Communication, Communication Strategies, Water Sustainability, Employee Engagement, Operational Efficiency, Supply Chain Management, Resource Utilization, Innovation, Waste Minimization, Systems Thinking, Culture