Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement

Skills you'll gain: Closing (Sales), Sales Prospecting, Selling Techniques, Sales Presentations, Overcoming Objections, Sales, Sales Process, Sales Strategy, Sales Pipelines, Customer Relationship Management (CRM) Software, Lead Generation, Negotiation, Business Ethics, Customer Engagement, Business Process Automation, Regulatory Compliance, Cultural Diversity

Skills you'll gain: User Research, Usability Testing, Stakeholder Engagement, User Experience Design, User Experience, Experience Design, Persona (User Experience), Workflow Management, Human Centered Design, User Centered Design, UI/UX Strategy, Wireframing, Prototyping, Design Thinking, Cross-Functional Collaboration, Information Architecture, Storytelling

Skills you'll gain: AI Personalization, Agentic systems, Competitive Intelligence, Sales Management, Sales Strategy, Sales, AI Enablement, Customer Analysis, Customer Relationship Management, Sales Presentations, Real Time Data, Automation, Proposal Development, Case Studies

Skills you'll gain: Go To Market Strategy, Growth Strategies, Value Propositions, Competitive Analysis, Product Development, Market Analysis, Customer Analysis, User Experience, Marketing Strategies, Target Market, Product Marketing, Data-Driven Decision-Making, Market Opportunities, Business Strategy, Marketing Channel, Cost Estimation

Skills you'll gain: Facebook, System Configuration

Skills you'll gain: Data Governance, Data Strategy, Data Management, Data Pipelines, Data Integrity, General Data Protection Regulation (GDPR), Data Quality, Dataflow, Technical Communication, Personally Identifiable Information, Compliance Auditing, Jira (Software), Regulation and Legal Compliance, Project Planning, Data Storage, Process Analysis, Performance Analysis

Skills you'll gain: AI Enablement, Human Capital, People Analytics, Workforce Development, Business Process Automation, Digital Transformation, Employee Engagement, Recruitment, Constructive Feedback

Skills you'll gain: Cost Control, Google Cloud Platform, Cloud Management, Cost Management, Cloud Storage, Serverless Computing, Budget Management, Billing, Resource Allocation, System Monitoring, Resource Management

Skills you'll gain: Digital Advertising, Content Performance Analysis, Advertising Campaigns, Advertising, Social Media Marketing, Social Media Campaigns, Web Analytics, Campaign Management

Skills you'll gain: Retrieval-Augmented Generation, Large Language Modeling, AI Enablement, Generative AI, Web Applications, Artificial Intelligence, Data Processing, Prompt Engineering, Agentic systems, Application Development, Application Programming Interface (API), Automation

Skills you'll gain: Scope Management, Project Scoping, Project Management, Work Breakdown Structure, Requirements Analysis, Functional Requirement, AI Product Strategy, Project Risk Management, Stakeholder Communications, Technical Communication, Project Planning, Stakeholder Management