Problem solving courses can help you learn critical thinking, analytical reasoning, creative brainstorming, and decision-making strategies. You can build skills in identifying root causes, evaluating solutions, and implementing effective action plans. Many courses introduce tools like flowcharts, mind mapping software, and data analysis techniques, which help you visualize problems and track progress.

Arizona State University
Skills you'll gain: Usability, Usability Testing, Problem Solving, Human Factors, User Experience Design, Human Centered Design, Critical Thinking and Problem Solving, Human Factors Engineering, Creativity, User Research, Decision Making, Human Computer Interaction, Human Learning, User Interface (UI), Data Collection, Human Machine Interfaces, Research Design, Computer Displays, Accident Prevention, Control Systems
Intermediate · Specialization · 3 - 6 Months
McMaster University
Skills you'll gain: Finance, Peer Review, Project Design, Business Mathematics, Market Dynamics, Financial Analysis, Financial Planning, Capital Markets, Economics, Decision Making
Mixed · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Microsoft
Skills you'll gain: Stored Procedure, Star Schema, Microsoft SQL Servers, Database Design, Relational Databases, Data Integrity, Database Development, Data Integration, SQL, Transaction Processing, Power BI, Data Warehousing, Database Management, Transact-SQL, Data Maintenance, Databases, Query Languages, Database Architecture and Administration, Database Systems, Data Management
Beginner · Professional Certificate · 3 - 6 Months
University of Michigan
Skills you'll gain: Data Analysis, Analytical Skills, Experimentation, Critical Thinking, Research Design, Behavioral Economics, Decision Making, Regression Analysis, Statistical Inference, Probability, Correlation Analysis, Adaptability
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Influencing, Persuasive Communication, Organizational Change, Change Management, Overcoming Obstacles, Behavioral Economics, Decision Making, Consumer Behaviour, Case Studies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI, AI Product Strategy, Responsible AI, Data Ethics, AI Enablement, Artificial Intelligence, Creative Problem-Solving, HR Tech, Marketing, Information Privacy, Critical Thinking
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Team Building, Teamwork, Team Management, Team Leadership, Conflict Management, Team Motivation, Collaboration, Virtual Teams, Performance Management, Organizational Structure, Leadership, Innovation, People Development, Industrial and Organizational Psychology, Diversity and Inclusion, Goal Setting, Decision Making
Beginner · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Sales, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Pipelines, General Sales Practices, Sales Training, Sales Presentation, Closing (Sales), Process Mapping, Sales Strategy, Business Software, Sales Enablement, Customer Relationship Building, Verbal Communication Skills, Problem Solving, Critical Thinking
Beginner · Professional Certificate · 3 - 6 Months

Rice University
Skills you'll gain: Creative Problem-Solving, Prioritization, Stress Management, Time Management, Self-Awareness, Leadership Development, Leadership, Personal Development, Goal Setting, Relationship Building, Emotional Intelligence, Resilience, Communication, Adaptability
Beginner · Course · 1 - 3 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Organizational Change, Organizational Structure, Change Management, Business Transformation, Business Strategy, Organizational Leadership, Political Sciences, Innovation, Strategic Decision-Making, Technology Strategies, Knowledge Transfer, Decision Making, Persona (User Experience)
Mixed · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Management Accounting, Cost Accounting, Operating Cost, Cost Benefit Analysis, Cost Management, Budget Management, Financial Accounting, Financial Data, Financial Analysis, Decision Making, Resource Allocation
Beginner · Course · 1 - 4 Weeks