IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Scenario Testing, System Support, Virtual Networking, Customer Support, Cloud Storage, Cloud-Based Integration, Security Controls, Database Management
★ 4.8 (69) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Level Agreement, Data Governance, Incident Management, Problem Management, Database Management Systems, Database Software, Asset Management, Disaster Recovery, Business Continuity Planning, Data Management, Database Management, Business Continuity, Service Level, Information Technology Operations, IT Service Management, Incident Response, Security Controls, Information Systems, IT Infrastructure, IT Management
★ 4.9 (7) · Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Linux Administration, User Accounts, Operating System Administration, Linux, Unix, Linux Servers, Linux Commands, User Provisioning, File Systems, Systems Administration, Authorization (Computing), Security Controls, Data Storage, Identity and Access Management, File Management, System Configuration, Operating Systems, Data Storage Technologies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Process, Active Listening, Prospecting and Qualification, Business Communication, Sales, Sales Development, Verbal Communication Skills, Selling Techniques, General Sales Practices, Inside Sales, Communication, Customer Analysis, Technical Sales, Outside Sales, Interviewing Skills
★ 4.7 (17) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtualization and Virtual Machines, Virtualization, Hardware Troubleshooting, Network Troubleshooting, Computer Hardware, Cloud Computing, Technical Support and Services, Technical Support, General Networking, End User Training and Support, System Support, Peripheral Devices, Networking Hardware, System Configuration, Data Storage, Network Administration, Network Infrastructure, Information Technology, Hardware Architecture, Configuration Management
★ 4.6 (206) · Advanced · Course · 1 - 3 Months

Skills you'll gain: Ansible, Kubernetes, Virtual Machines, Devops Tools, Containerization, Virtualization and Virtual Machines, IT Automation, Amazon Web Services, Microsoft Azure, Microsoft Windows, Network Administration, Amazon Elastic Compute Cloud
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Peripheral Devices, Virtualization, Computer Hardware, System Configuration, Virtualization and Virtual Machines, Operating System Administration, Computer Systems, Virtual Machines, Operating Systems, Hardware Troubleshooting, Linux, Software Installation, Technical Support, Mac OS, Computer Architecture, File Systems, Network Infrastructure, Data Storage, User Accounts, Disaster Recovery
★ 4.7 (2K) · Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Computer Systems, Informatics, Data Processing, Data Sharing, Computing Platforms, Health Informatics, Bioinformatics, Operating Systems, Data Storage, Computer Literacy, Computer Hardware, Big Data, Capacity Management, Data Centers, Data-Driven Decision-Making, Cloud Computing
★ 4.6 (16) · Beginner · Course · 1 - 3 Months
Illinois Tech
Skills you'll gain: Operating System Administration, Linux Administration, Microsoft Windows, Command-Line Interface, Operating Systems, System Configuration, Event Monitoring, Authorization (Computing), Desktop Support, OS Process Management, Network Security, Package and Software Management, Information Technology, IT Automation, Network Administration, General Networking, Software Installation
★ 4.6 (166) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Generative AI Agents, Standard Operating Procedure, Generative AI, Customer Support, Client Support, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, AI Integrations, Customer experience improvement, Customer Insights, Automation, Ethical Standards And Conduct
★ 4.9 (50) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Dashboard Creation, Collaborative Software, Management Reporting, Developing Training Materials, Problem Management, Data Presentation, Problem Solving, Performance Reporting, Data Analysis, End User Training and Support, Training and Development, Jira (Software), Network Troubleshooting, Trend Analysis, User Feedback, Data-Driven Decision-Making, Technical Support, Stakeholder Management, Document Management
Intermediate · Specialization · 3 - 6 Months