IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Google Cloud Platform, Cloud Management, Cloud Infrastructure, Application Deployment, Cloud Deployment, Kubernetes, Cloud Computing, Cloud Platforms, Infrastructure As A Service (IaaS), Cloud Services, Google App Engine, Public Cloud, Identity and Access Management, Cloud-Native Computing, Cloud Security, Network Administration, Cloud Storage, Devops Tools, Virtual Machines, System Monitoring
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Ansible, IT Automation, YAML, Automation, Devops Tools, Configuration Management, Cloud-Based Integration, DevOps, Operational Efficiency, Scalability, Patch Management, Cloud Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, IT Service Management, Cloud Computing, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Malware Protection, Networking Hardware, Service Management, Identity and Access Management, Linux, Linux Commands, Incident Response, Network Security, Cybersecurity, TCP/IP, Linux Administration, Network Protocols, Cloud Computing Architecture, Computer Security Incident Management, Cyber Attacks
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: User Story, Software Development Life Cycle, Stakeholder Engagement, Team Motivation, Software Architecture, Project Management Life Cycle, Resource Management, Project Planning, Peer Review, Agile Software Development, Scrum (Software Development), Stakeholder Management, Agile Methodology, Project Management, Information Technology, Risk Management, Interviewing Skills, Agile Project Management, Leadership, Communication
Beginner · Professional Certificate · 3 - 6 Months

Microsoft
Skills you'll gain: Microsoft Azure, Dashboard Creation, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Network Administration, Virtual Networking, Collaborative Software, System Support, TCP/IP, Application Security, Cloud Computing Architecture, Data Storage Technologies, Microsoft Teams, Cloud Computing, Load Balancing, Hardening, Security Controls, Network Protocols
Beginner · Professional Certificate · 3 - 6 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Trustworthiness, Team Building, Team Management, Team Collaboration, Team Oriented, Team Leadership, Rapport Building, Teamwork, Honesty, Relationship Building, Empathy, Professional Development, People Development, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: IT Management, Technology Strategies, Change Management, Information Technology, Portfolio Management, Governance, Project Portfolio Management, Investment Management, System Implementation, Resource Allocation, Return On Investment, Risk Analysis, Financial Analysis, Cost Benefit Analysis, Risk Management, Resource Consumption Accounting, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Operating System Administration, IT Security Architecture, TCP/IP, Systems Administration, Network Troubleshooting, IT Infrastructure, File Systems, OSI Models, Cybersecurity, Cyber Attacks, Network Security, Network Protocols, Microsoft Windows, Computer Networking, Operating Systems, Lightweight Directory Access Protocols, Desktop Support, Technical Support, Technical Support and Services, System Support
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Generative AI Agents, Standard Operating Procedure, Customer Support, Client Support, AI literacy, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Customer experience improvement, Augmented and Virtual Reality (AR/VR)
Intermediate · Specialization · 1 - 3 Months

Rice University
Skills you'll gain: Human Musculoskeletal System, Anatomy, Orthopedics, Kinesiology, Medical Terminology, Physiology
Intermediate · Course · 1 - 3 Months

University of Pittsburgh
Skills you'll gain: Educational Materials, Web Content Accessibility Guidelines, Disabilities, Adaptive Equipment, Instructional Design, Education Software and Technology, Case Studies, Diversity Training, Student Support and Services, Student Services, Diversity Awareness, Higher Education
Mixed · Course · 1 - 4 Weeks

Fortinet, Inc.
Skills you'll gain: Network Support, Network Troubleshooting, Firewall, Network Monitoring, Technical Support and Services, Network Security, Virtual Private Networks (VPN), Lightweight Directory Access Protocols, System Monitoring, Authentications, Performance Tuning, Security Software, System Configuration, Cybersecurity, Memory Management, Malware Protection
Intermediate · Course · 1 - 3 Months