Process Improvement

Process Improvement is a strategic approach in enhancing a company's operations to achieve more efficient results. Coursera's Process Improvement catalogue guides you through the methods of identifying, analyzing, and improving existing business processes to optimize performance, meet best practice standards, or simply improve quality and the user experience. You'll learn the strategies for implementing changes, managing projects, and utilizing tools such as Lean, Six Sigma, and Kaizen. By mastering this skill, you can contribute significantly to reducing costs, increasing throughput, and improving the efficiency and effectiveness of various processes in any organization.
37credentials
4online degrees
136courses

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Explore the Process Improvement Course Catalog

  • University of Illinois at Urbana-Champaign

    Skills you'll gain: Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Financial Auditing, Descriptive Statistics, Variance Analysis, Process Improvement, Data Governance, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing

  • Status: Preview

    Skills you'll gain: Digital Transformation, Business Transformation, Business Technologies, Technology Strategies, Sustainability Standards, Sustainable Business, Benchmarking, Process Improvement, Automation, Company, Product, and Service Knowledge, Operational Efficiency, Emerging Technologies, Innovation, Market Trend, Data-Driven Decision-Making

  • Status: Free Trial

    Skills you'll gain: Stakeholder Engagement, Adaptability, Project Management, Project Management Life Cycle, Agile Project Management, Project Performance, Team Performance Management, Project Risk Management, Team Management, Quality Improvement, Project Scoping, Process Improvement, Project Planning, Performance Measurement, Change Management

  • Status: Free Trial

    Fundação Instituto de Administração

    Skills you'll gain: Process Mapping, Process Improvement, Business Modeling, Business Process Improvement, Business Process, Organizational Structure, Project Management, Operations Management, Business Strategy, Leadership and Management, Organizational Effectiveness, Innovation

  • Status: Free Trial

    Skills you'll gain: Quality Management, Project Closure, Team Management, Team Leadership, Project Management, Project Management Life Cycle, Data-Driven Decision-Making, Quality Monitoring, Project Controls, Project Documentation, Project Risk Management, Project Performance, Continuous Improvement Process, Meeting Facilitation, Communication, Process Improvement

  • Status: Free Trial

    Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

  • Status: New
    Status: Free Trial

    Skills you'll gain: Clinical Documentation, Generative AI, Responsible AI, Resource Utilization, Patient Flow, Lean Methodologies, Operational Efficiency, Data Ethics, Health Care Administration, Operations Management, Health Care Procedure and Regulation, Informed Consent, Clinical Research Ethics, Process Improvement, Continuous Improvement Process, Medical Privacy, Healthcare Ethics, Generative AI Agents, Telehealth, Health Informatics

  • Status: Free Trial

    Fundação Instituto de Administração

    Skills you'll gain: Innovation, Project Risk Management, Risk Management, New Product Development, Business Risk Management, Product Lifecycle Management, Business Solutions, Strategic Partnership, Product Development, Project Design, Process Improvement, New Business Development, Product Improvement, Portfolio Management, Continuous Improvement Process, Decision Making

  • Status: Free Trial

    Skills you'll gain: Data Literacy, Data Ethics, Data-Driven Decision-Making, Analytics, Root Cause Analysis, Lean Methodologies, Six Sigma Methodology, Data Analysis, Operational Efficiency, Operational Excellence, Case Studies, Process Improvement, Quality Management Systems, Data Quality, Data Security, Product Quality (QA/QC), Internet Of Things

  • Status: Free Trial

    Fundação Instituto de Administração

    Skills you'll gain: Operations Management, Process Improvement, Revenue Management, Process Analysis, Business Operations, Lean Six Sigma, Operational Performance Management, Lean Methodologies, Operational Efficiency, Continuous Improvement Process, Service Management, Quality Management, Strategic Planning, Capacity Management

  • Status: Preview

    Skills you'll gain: Agile Methodology, Process Improvement, Continuous Improvement Process, Agile Project Management, Sprint Planning, Performance Metric, Sprint Retrospectives, Kanban Principles, Change Management, Team Oriented

  • Status: New
    Status: Free Trial

    Automatic Data Processing, Inc. (ADP)

    Skills you'll gain: Performance Metric, Process Improvement, Change Management, Key Performance Indicators (KPIs), Recruitment, Performance Reporting, Performance Analysis, Performance Measurement, Business Metrics, Talent Acquisition, Continuous Improvement Process, Benchmarking

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