Process Improvement

Process Improvement is a strategic approach in enhancing a company's operations to achieve more efficient results. Coursera's Process Improvement catalogue guides you through the methods of identifying, analyzing, and improving existing business processes to optimize performance, meet best practice standards, or simply improve quality and the user experience. You'll learn the strategies for implementing changes, managing projects, and utilizing tools such as Lean, Six Sigma, and Kaizen. By mastering this skill, you can contribute significantly to reducing costs, increasing throughput, and improving the efficiency and effectiveness of various processes in any organization.
36credentials
4online degrees
137courses

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Explore the Process Improvement Course Catalog

  • Status: Free Trial

    Skills you'll gain: Process Improvement, Continuous Improvement Process, Risk Management, Health Care Procedure and Regulation, Project Management Software, Workflow Management, Project Management, Collaborative Software, Collaboration, Team Oriented, Regulatory Affairs, Health Technology, Healthcare Industry Knowledge, Compliance Management, Key Performance Indicators (KPIs)

  • Status: New
    Status: Preview

    IESE Business School

    Skills you'll gain: Operations Management, Process Design, Process Improvement, Business Operations, Operational Efficiency, Workflow Management, Process Management, Performance Improvement, Organizational Strategy, Service Improvement, Inventory Management System, Capacity Management, Resource Utilization, Decision Making

  • Status: New
    Status: Free Trial

    Automatic Data Processing, Inc. (ADP)

    Skills you'll gain: Recruitment, Talent Pipelining, Professional Networking, Applicant Tracking Systems, Recruitment Strategies, Relationship Building, Talent Sourcing, Performance Metric, Job Analysis, Talent Acquisition, Consultative Approaches, Process Improvement, Change Management, Compensation Management, Coordination, Key Performance Indicators (KPIs), Performance Reporting, Market Research, Performance Analysis, Self-Awareness

  • Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development

  • Status: Free Trial

    Skills you'll gain: Backlogs, Requirements Management, User Requirements Documents, Business Requirements, Performance Measurement, Requirements Analysis, Business Analysis, Root Cause Analysis, Project Performance, Data Mining, Jira (Software), Solution Architecture, Process Improvement, Data-Driven Decision-Making, Analysis, Prioritization, Change Management, Stakeholder Management

  • Status: Free Trial

    Coursera Instructor Network

    Skills you'll gain: Workflow Management, AI Product Strategy, Team Management, Generative AI Agents, Productivity Software, Business Process Automation, Artificial Intelligence, Automation, LLM Application, Agentic systems, Solution Design, Decision Making, Process Improvement, Performance Improvement, Customer Service, System Design and Implementation

  • Status: Free Trial

    Skills you'll gain: Sustainable Design, Packaging and Labeling, Human Centered Design, Sustainable Engineering, Sustainable Business, Environmental Regulations, Sustainability Standards, Design Thinking, Product Development, Business Leadership, Waste Minimization, Product Design, Corporate Sustainability, Product Lifecycle Management, Regulatory Requirements, Design Strategies, Logistics, Environment and Resource Management, Design Research, Process Improvement

  • Status: Free Trial

    Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Software Architecture, Technical Support, Computer Hardware, Cyber Attacks, Customer experience improvement, Customer Complaint Resolution, Operating Systems, Lifelong Learning

  • Status: Free Trial

    Skills you'll gain: Kaizen Methodology, Sprint Planning, Process Improvement, DevOps, User Story, Scalability, Innovation, CI/CD, Continuous Integration, Continuous Deployment, Product Lifecycle Management, Capacity Planning, Organizational Change, Product Development, Key Performance Indicators (KPIs), Prioritization, Scope Management, Dependency Analysis, Maintainability, Cross-Functional Team Leadership

  • Status: Free Trial

    Automatic Data Processing, Inc. (ADP)

    Skills you'll gain: Diversity Training, Workplace inclusivity, Talent Recruitment, Diversity Programs, New Hire Orientations, Process Improvement, Relationship Building, Human Resources, Brand Awareness, Talent Management, Consultative Approaches, Customer experience strategy (CX), Collaboration, Personalized Service, Teamwork, Leadership and Management, Time Management, Decision Making, Communication, Critical Thinking

  • Status: Free Trial

    Skills you'll gain: Process Optimization, Process Improvement, Innovation, Workforce Development, Workforce Planning, Digital Transformation, Technology Strategies, Manufacturing Operations, Emerging Technologies, Organizational Change, Regulatory Requirements, Supply Chain Management, Change Management, Compliance Management, Infrastructure Architecture, Data Security

  • Status: Preview

    Skills you'll gain: Six Sigma Methodology, Production Schedule, Quality Management, Operations Management, Production Management, Operational Efficiency, Process Improvement, Quality Control, Decision Making