IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Duke University
Skills you'll gain: Loans, Lending and Underwriting, FinTech, Payment Systems, Key Management, Cryptography, Digital Assets, Market Liquidity, Financial Trading, Transaction Processing, Public Key Infrastructure, Encryption, Asset Protection, Governance
Intermediate · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Social Impact, Design Thinking, Community Outreach, Organizational Structure, Stakeholder Engagement, Entrepreneurship, Sustainable Development, Research and Design, Business Modeling, Communication, Advocacy, Innovation, Program Evaluation, Fundraising
Beginner · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Business Modeling, Entrepreneurship, Business Planning, Business Risk Management, Risk Management, Teamwork, Design Thinking, Ideation, Planning, Strategic Thinking, Innovation, New Business Development, Creative Thinking, Decision Making, Open Mindset, Lean Methodologies
Beginner · Course · 1 - 4 Weeks

New York University
Skills you'll gain: Supervised Learning, Model Evaluation, Applied Machine Learning, Machine Learning, Statistical Methods, Artificial Neural Networks, Predictive Modeling, Scikit Learn (Machine Learning Library), Regression Analysis, Deep Learning, Finance, Financial Market, Tensorflow, Logistic Regression, Jupyter, Reinforcement Learning
Intermediate · Course · 1 - 4 Weeks

Intel
Skills you'll gain: AI Enablement, Artificial Intelligence, AI Product Strategy, Business Technologies, Complex Problem Solving, Digital Transformation, Technology Strategies, Case Studies, Business Intelligence, Company, Product, and Service Knowledge, Customer experience strategy (CX), Customer Insights, Discussion Facilitation, Emerging Technologies, Responsible AI, Customer Analysis, Machine Learning, B2B Sales, Computer Hardware, Data Analysis
Beginner · Specialization · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Health Insurance Portability And Accountability Act (HIPAA) Compliance, Medical Privacy, General Data Protection Regulation (GDPR), Personally Identifiable Information, Law, Regulation, and Compliance, Information Privacy, Health Information Management, Compliance Management, Data Security, Incident Response, Risk Analysis
Mixed · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Root Cause Analysis, Lean Methodologies, Process Capability, Quality Control, Six Sigma Methodology, Process Analysis, Lean Six Sigma, Process Improvement, Continuous Improvement Process, Operational Efficiency, Waste Minimization
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Document Management, Intranet, Collaborative Software, Microsoft 365, Team Management, Content Management Systems, Newsletters, File Management
Beginner · Guided Project · Less Than 2 Hours

Fred Hutchinson Cancer Center
Skills you'll gain: Collaborative Software, GitHub, Laboratory Reports, Technical Writing, Version Control, Document Management, Technical Documentation, Typography
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Architectural Design, Sustainable Development, Building Codes, Community Development, Land Development, Sustainable Architecture, Building Design, Sustainable Design, Sustainable Technologies, Construction, Climate Change Mitigation, Disabilities, Traffic Flow Optimization, Environmental Policy, Environmental Engineering, Policy Analysis, Case Studies
Intermediate · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Influencing, Relationship Building, Professional Networking, Persuasive Communication, Leadership, Organizational Effectiveness, Initiative and Leadership, Organizational Structure, Business Ethics, Collaboration, Stakeholder Analysis, Decision Making, Social Network Analysis, Self-Awareness
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Computer Security Incident Management, Linux, Network Security, Cyber Governance, IT Security Architecture, OSI Models, Incident Management, Incident Response, Security Management, Linux Commands, TCP/IP, Computer Systems, Threat Modeling, Command-Line Interface, Network Protocols, Computer Networking, Cybersecurity, Human Factors (Security), Cyber Threat Intelligence, Cyber Attacks
Beginner · Specialization · 3 - 6 Months