Relationship Management

Relationship Management is a strategy designed to foster strong customer engagement and loyalty. Coursera's Relationship Management catalogue teaches you how to manage and grow relationships effectively in personal, social, and professional contexts. You'll learn about different relationship building tactics, ways to maintain positive and healthy relationships, the importance of emotional intelligence in relationship management, and techniques to handle conflicts and issues. Cultivate your skills in communication, conflict resolution, and empathy, equipping you with the tools necessary to forge productive and long-lasting relationships in both your personal and professional life.
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Results for "relationship management"

  • Status: Free Trial

    Goodwill Industries International

    Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Client Services, Virtual Teams, Professional Development, Diversity and Inclusion, Client Support, Recruitment, Ethical Standards And Conduct, Relationship Management, Active Listening, Telecommuting, Needs Assessment, Employee Onboarding, Empathy, Human Centered Design, Gap Analysis

  • Status: Preview

    Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Stakeholder Analysis, Organizational Change, Conflict Management, Business Relationship Management, Relationship Management, Change Management, Communication Strategies, Needs Assessment, Active Listening

  • Status: Free Trial

    University of California, Davis

    Skills you'll gain: Emotional Intelligence, Social Skills, Active Listening, Empathy, Professional Development, Stress Management, Relationship Building, Relationship Management, Interpersonal Communications, Self-Awareness, Communication Strategies, Self-Discipline, Personal Development, Mindfulness, Adaptability

  • Status: Preview

    Arizona State University

    Skills you'll gain: Emotional Intelligence, Conflict Management, Empathy, Relationship Management, Leadership, Professional Development, Stress Management, Self-Awareness, Team Management, Resilience, Decision Making, Active Listening

  • Status: Free Trial

    Skills you'll gain: Stakeholder Management, IT Management, Project Management, Project Coordination, Information Technology, Project Risk Management, Agile Project Management, Project Implementation, Project Management Life Cycle, Relationship Management, Agile Methodology, Project Planning, Communication

  • Status: Preview

    Skills you'll gain: Portfolio Management, Business Valuation, Investments, Equities, Financial Analysis, Asset Management, Financial Statement Analysis, Market Data, Relationship Management, Analysis, Cash Flows

  • Status: Preview

    Case Western Reserve University

    Skills you'll gain: Brand Management, Brand Marketing, Intellectual Property, Arbitration, Contract Negotiation, Client Services, Recruitment, Talent Recruitment, Insurance, Relationship Management, Financial Planning, Case Studies

  • Status: Free Trial

    American Psychological Association

    Skills you'll gain: Relationship Building, Relationship Management, Psychology, Human Relations Movement, Interpersonal Communications, Cultural Diversity, Research, Behavioral Management

  • Status: Free Trial

    The State University of New York

    Skills you'll gain: Facility Management, Event Management, Legal Risk, Contract Management, Calendar Management, Performance Analysis, Hospitality and Food Services, Facility Operations, Event Planning, Business Analytics, Analytics, Data Management, Data-Driven Decision-Making, Scheduling, Community Outreach, Event Marketing, Data Analysis, Relationship Management, Law, Regulation, and Compliance, Regulation and Legal Compliance

  • Skills you'll gain: Emotional Intelligence, Empathy, Self-Awareness, Personal Development, Social Skills, Leadership Development, Relationship Management, Resilience, Conflict Management, Professional Development, Organizational Leadership, Self-Discipline, Open Mindset

  • Skills you'll gain: Emotional Intelligence, Self-Awareness, Personal Development, Professional Development, Self-Discipline, Relationship Management, Leadership Studies, Teamwork, Empathy, Growth Mindedness, Interpersonal Communications, Decision Making, Self-Motivation, Communication

  • Status: Free Trial

    Skills you'll gain: Work Breakdown Structure, Calendar Management, Timelines, Project Schedules, Scheduling, Project Planning, Project Coordination, Project Management Software, Project Management, Milestones (Project Management), Relationship Management, Data Visualization, Data Import/Export