IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Generative AI, AI Enablement, Strategic Thinking, Business Transformation, Prompt Engineering, Automation, Case Studies, Technology Strategies, Innovation, Digital Transformation, Large Language Modeling, Business Process Management, Customer Service
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Extract, Transform, Load, Data-Driven Decision-Making, Amazon Web Services, Data Warehousing, Big Data, Databases, Business Analytics, NoSQL, Data Analysis, Data Pipelines, Unstructured Data, Data Processing, SQL, Data Storage, Data Architecture, Relational Databases, Data Transformation
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Service Management, IT Management, Information Technology, Operations Management, Information Technology Operations, Governance, Operations, Asset Management, Automation
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Large Language Modeling, Prompt Engineering, LLM Application, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Multimodal Prompts, Google Cloud Platform, Artificial Intelligence, Supervised Learning, Machine Learning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Azure Active Directory, Active Directory, Microsoft Azure, Multi-Factor Authentication, Authentications, User Accounts, Security Engineering, Authorization (Computing), Identity and Access Management, User Provisioning, Single Sign-On (SSO), Hybrid Cloud Computing, Self Service Technologies
Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Customer Relationship Building, Computer Literacy, Operational Efficiency
Beginner · Course · 1 - 4 Weeks
Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: Communication Systems, Emerging Technologies, Informatics, Cryptography, Computational Thinking, Physics, Mathematical Modeling
Advanced · Course · 1 - 3 Months

Skills you'll gain: Data Ethics, Responsible AI, Data Collection, Game Theory, Data Preprocessing, Machine Learning, Algorithms, Artificial Intelligence, Model Evaluation, Social Justice, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

Shanghai Jiao Tong University
Skills you'll gain: Vocabulary, Oral Comprehension, Language Learning, Language Competency, Cultural Sensitivity
Beginner · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Field-Programmable Gate Array (FPGA), Hardware Design, Application Specific Integrated Circuits, Technical Design, Systems Design, Computer Architecture, Hardware Architecture, Electronic Hardware, Distributed Computing, System Configuration, Cloud Computing Architecture, Computer-Aided Design
Beginner · Course · 1 - 3 Months

Skills you'll gain: Web Applications, Web Design and Development, API Design, User Interface (UI), Databases, Scalability, GitHub, Command-Line Interface, Data Validation
Beginner · Specialization · 3 - 6 Months

University at Buffalo
Skills you'll gain: Data Storytelling, Statistical Process Controls, Data Presentation, Data Visualization Software, Data-Driven Decision-Making, Business Analytics, Tableau Software, Data Analysis, Minitab, Data Cleansing, Statistical Analysis, Data Quality, Process Analysis, Business Process, Key Performance Indicators (KPIs), Matlab
Beginner · Course · 1 - 4 Weeks