
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner Ā· Course Ā· 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Instructional Design, Social Skills, Training Programs, Personal Development, Emotional Intelligence, Program Evaluation, Empathy, Self-Awareness, Case Studies, Adaptability
Beginner Ā· Course Ā· 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Social Justice, Social Studies, Sociology, Social Determinants Of Health, Health Equity, Diversity Awareness, Culture, Cultural Diversity, Environmental Issue, Land Management, Intercultural Competence, Culture Transformation, Public History, Relationship Building
Beginner Ā· Course Ā· 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Risk Analysis, Project Risk Management, Risk Management, Mitigation, Analysis, Risk Mitigation, Crisis Management, Disaster Recovery, Hazard Analysis, Civil Engineering, Climate Change Adaptation, Project Management, Economics, Policy, and Social Studies, Social Studies, Public Policies
Beginner Ā· Course Ā· 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Ideation, Creativity, Professional Development, Teamwork, Team Building, Creative Thinking, Brainstorming, Collaboration, Innovation, Social Impact, Cognitive flexibility, Open Mindset, Influencing, Communication, Decision Making
Beginner Ā· Course Ā· 1 - 3 Months

O.P. Jindal Global University
Skills you'll gain: International Relations, Public Policies, Political Sciences, Diplomacy, Economics, World History, Economic Development, Policy Development, Policy Analysis, Public Affairs, Technology Strategies, Public Safety and National Security, Governance, Security Strategy, Strategic Partnership
Beginner Ā· Course Ā· 1 - 3 Months
Skills you'll gain: Quantitative Research, Data-Driven Decision-Making, Descriptive Statistics, Data Analysis, Statistics, Research Design, Statistical Analysis, Microsoft Excel, Research Methodologies, Statistical Methods, R (Software), Research, Data Presentation, Surveys, Data Collection, Research Reports, Data Ethics
Intermediate Ā· Course Ā· 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Education Software and Technology, Cultural Diversity, Multilingualism, Student Engagement, Cultural Sensitivity, Teaching, Parent Communication, Language Learning, Instructional Strategies, Child Development, Working With Children, digital literacy
Beginner Ā· Course Ā· 1 - 3 Months

Skills you'll gain: Wireframing, Mockups, UI Components, Interactive Design, User Interface (UI), User Flows, Usability Testing, Design
Beginner Ā· Guided Project Ā· Less Than 2 Hours

Radio y Televisión Española
Skills you'll gain: Social Media Content, Social Media Strategy, Social Media Management, Content Strategy, Web Content, Media and Communications, Content Creation, Social Network Analysis, Digital Communications, Research
Beginner Ā· Course Ā· 1 - 4 Weeks

University of Michigan
Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Responsible AI, LLM Application, Language Competency, Language Learning, Communication, Writing, Cultural Diversity
Beginner Ā· Course Ā· 1 - 3 Months

Skills you'll gain: Facebook, Advertising Campaigns, Social Media Campaigns, Lead Generation, Social Media, Social Media Marketing, Paid media, Digital Advertising, Campaign Management, Advertising, Driving engagement
Intermediate Ā· Guided Project Ā· Less Than 2 Hours