IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Macquarie University
Skills you'll gain: Data Security, Security Testing, Data Ethics, Cyber Security Strategy, Cyber Threat Intelligence, Security Controls, Cyber Risk, Data Sharing, Intrusion Detection and Prevention, Cyber Attacks, Cybersecurity, Cyber Threat Hunting, Cyber Governance, Security Management, Artificial Intelligence and Machine Learning (AI/ML), Security Awareness, Security Strategy, AI Product Strategy, Security Software, Generative AI
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Relationship Building, Professional Development, Strategic Leadership, Initiative and Leadership, Leadership, Personal Development, Self-Awareness, Branding, Goal Setting, General Networking, Growth Mindedness, Business
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Dashboard, Data Entry, Productivity Software, Business Reporting, Data Cleansing, Data Visualization, Data Management, Analytics, Data Validation
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Image Quality, Image Analysis, Computer Vision, Photography, Color Theory, Computer Displays, Computer Graphics, Digital Signal Processing, Semiconductors
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Exploratory Data Analysis, Data-Driven Decision-Making, Data Analysis, Data Management, Data Strategy, Management Reporting, Analytical Skills, Statistical Inference, Statistical Modeling, Data Presentation, Team Leadership, Statistical Methods, Communication
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Revenue Forecasting, Financial Modeling, Financial Forecasting, Real Estate, Forecasting, Cash Flow Forecasting, Commercial Real Estate, Risk Management, Property and Real Estate, Investment Management, Portfolio Management, Risk Analysis, Investments, Financial Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Customer Service, Customer Support, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Requirements Management, Robotic Process Automation, Requirements Elicitation, Business Process Automation, Requirements Analysis, Business Requirements, Stakeholder Engagement, Business Analysis, Automation, Business Process, Process Analysis, Stakeholder Management, Stakeholder Communications, Project Scoping, Process Mapping, Business Strategy
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: JUnit, File I/O, Java Programming, Object Oriented Programming (OOP), Java, Unit Testing, Program Development, Maintainability, Software Development, Secure Coding, Software Testing, Programming Principles, Computer Programming, Test Case, Application Development, Application Design, Debugging, Mathematical Software, Solution Design, Design Strategies
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Microsoft Teams, Microsoft 365, Document Management, File Management, Collaborative Software, Team Management, Virtual Teams, Calendar Management, Microsoft Excel, Setting Appointments, People Management, Project Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Restful API, Android Development, Kotlin, API Design, Android Studio, Mobile Development, Database Management, Data Persistence, Databases, JSON, Web Applications, SQL
Intermediate · Course · 1 - 3 Months

UiPath
Skills you'll gain: User Interface (UI), UI Components, Test Automation, Automation, Robotic Process Automation, Excel Macros, Application Frameworks, Desktop Support
Beginner · Course · 1 - 3 Months