IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

IIT Bombay
Skills you'll gain: Design Thinking, User Research, Prototyping, Human Centered Design, Product Design, Sustainable Business, Innovation, Brainstorming, Creative Thinking, Empathy, User Feedback, Product Development, Customer experience improvement, Case Studies, Collaboration
Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Health Systems, Health Equity, Health Care, Health Assessment, Health Policy, Health Disparities, Health Care Administration, Governance, Public Health, Sustainable Development
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Sustainable Business, Investments, Portfolio Risk, Equities, Return On Investment, Social Impact, Business Ethics, Portfolio Management, Environmental Issue, Stakeholder Engagement, Stakeholder Analysis, Market Trend, Risk Analysis, Climate Change Mitigation, Petroleum Industry, Performance Analysis, Data Collection
Mixed · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Microsoft Copilot, Microsoft 365, Target Audience, Microsoft Teams, Productivity Software, AI Enablement, Complex Problem Solving, Strategic Communication, Brainstorming, Artificial Intelligence, Project Management Software, Generative AI
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: FinTech, Market Trend, Financial Services, Emerging Technologies, Workforce Development, Innovation, Banking Services, Social Impact, Digital Transformation, Business Transformation, Market Dynamics, Cultural Diversity, Analysis
Beginner · Course · 1 - 3 Months

University of Cape Town
Skills you'll gain: Pharmacology, Drug Development, Clinical Trials, Clinical Research, Good Clinical Practices (GCP), Pharmaceuticals, Pre-Clinical Development, Infectious Diseases, Patient-centered Care, New Product Development, Medical Science and Research, Chemistry, Informed Consent
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, AI Personalization, Web Design, Content Creation, Customer Service, Web Design and Development, Merchant Services, Booking (Sales), Responsive Web Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: SQL, SAS (Software), Database Management, Query Languages, Data Access, Database Management Systems, Data Presentation, Data Manipulation, Data Integration, Data Processing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Azure Active Directory, Role-Based Access Control (RBAC), Virtual Networking, Microsoft Azure, Kubernetes, Containerization, Network Troubleshooting, Single Sign-On (SSO), Cloud Storage, Active Directory, Virtual Machines, Virtual Private Networks (VPN), Data Storage, Cloud Management, Application Deployment, Network Architecture, Identity and Access Management, Authorization (Computing), Cloud Services, System Monitoring
Intermediate · Specialization · 1 - 3 Months

University of Minnesota
Skills you'll gain: AI Personalization, Machine Learning Algorithms, Predictive Modeling, Applied Machine Learning, Data Mining, Algorithms, Collaborative Software, Data Manipulation
Mixed · Course · 1 - 3 Months

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Beginner · Guided Project · Less Than 2 Hours
École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scala Programming, Programming Principles, Data Structures, Functional Design, Object Oriented Programming (OOP), Algorithms, Integrated Development Environments
Intermediate · Course · 1 - 3 Months