Relationship Management

Relationship Management is a strategy designed to foster strong customer engagement and loyalty. Coursera's Relationship Management catalogue teaches you how to manage and grow relationships effectively in personal, social, and professional contexts. You'll learn about different relationship building tactics, ways to maintain positive and healthy relationships, the importance of emotional intelligence in relationship management, and techniques to handle conflicts and issues. Cultivate your skills in communication, conflict resolution, and empathy, equipping you with the tools necessary to forge productive and long-lasting relationships in both your personal and professional life.
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Build job-relevant skills in under 2 hours with hands-on tutorials.
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Results for "relationship management"

  • Status: New
    Status: Free Trial

    Skills you'll gain: Video Editing, Client Services, Relationship Management, Self-Motivation, Entrepreneurship, Goal Setting, Personal Development, Cost Estimation, Business Systems, Professional Networking, Adaptability

  • Skills you'll gain: Emotional Intelligence, Team Building, Team Management, Productivity, Team Motivation, Collaboration, Relationship Management, Conflict Management, Leadership, Initiative and Leadership, Empathy, Motivational Skills, Employee Engagement, Communication, Problem Solving, Decision Making

  • Status: New
    Status: Free Trial

    Skills you'll gain: Active Listening, Emotional Intelligence, Interviewing Skills, Executive Presence, Leadership Development, Conflict Management, Social Skills, Business Ethics, Case Studies, Empathy, Team Management, Team Leadership, Relationship Management, Ethical Standards And Conduct, Leadership, Self-Awareness, Workforce Planning, Professional Networking, Business Communication, Communication

  • Status: Preview

    EDHEC Business School

    Skills you'll gain: Influencing, Organizational Leadership, Leadership, Self-Awareness, Thought Leadership, Leadership Development, Relationship Management, Emotional Intelligence

  • Status: New
    Status: Free Trial

    Skills you'll gain: Constructive Feedback, Sales Presentation, Client Services, Rapport Building, Video Editing, Active Listening, Customer Relationship Building, Expectation Management, Relationship Management, Video Production, Professional Networking, Workflow Management

  • Status: Free Trial

    Skills you'll gain: Insurance Sales, Productivity, Verbal Communication Skills, Storytelling, Sales Presentation, Communication, Goal Setting, Interpersonal Communications, Smart Goals, Prioritization, Communication Strategies, Selling Techniques, Relationship Management, Non-Verbal Communication, Active Listening, Sales, Rapport Building, Insurance, Ethical Standards And Conduct

  • Status: Free Trial

    University of California, Davis

    Skills you'll gain: Fundraising, Grant Writing, Prospecting and Qualification, Philanthropy, Proposal Writing, Campaign Management, Business Writing, Ethical Standards And Conduct, Relationship Management, Communication Strategies

  • Status: Free Trial

    The State University of New York

    Skills you'll gain: Facility Management, Event Management, Legal Risk, Contract Management, Facility Operations, Hospitality and Food Services, Event Planning, Data-Driven Decision-Making, Community Outreach, Event Marketing, Data Management, Relationship Management, Customer Engagement, Operations Management, Promotional Strategies, Risk Management, Business Analysis, Safety and Security, Business Strategy, Budgeting

  • Status: Preview

    Skills you'll gain: Conflict Management, Negotiation, Professionalism, Relationship Management, Communication Strategies, De-escalation Techniques, Emotional Intelligence, Empathy, Expectation Management, Growth Mindedness

  • Status: New
    Status: Free Trial

    Skills you'll gain: Value Propositions, Emotional Intelligence, Business Planning, Target Market, Productivity, Financial Statements, Financial Acumen, Relationship Management, User Research, Marketing, Microsoft Excel, Marketing Strategies, Customer Acquisition Management, Content Marketing, Financial Analysis, Branding, Market Research, Social Media Strategy, Digital Marketing, Data Visualization

  • Status: Free Trial

    Goodwill Industries International

    Skills you'll gain: Communication, Client Services, Coaching, Diversity and Inclusion, Professional Development, Ethical Standards And Conduct, Relationship Management, Active Listening, Empathy, Human Centered Design, Goal Setting, Crisis Intervention

  • Status: Free Trial

    Skills you'll gain: Succession Planning, Business Modeling, Family Support, Governance, Business Management, Organizational Structure, Business, Technology Strategies, Relationship Management, Systems Thinking, Risk Analysis, Leadership, Business Leadership, Business Strategy, Innovation, Industrial and Organizational Psychology, Business Transformation, Entrepreneurship, Economics, Market Dynamics

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