IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Identity and Access Management, Authentications, AWS Identity and Access Management (IAM), User Provisioning, OAuth, User Accounts, Security Controls, Role-Based Access Control (RBAC), Authorization (Computing), Single Sign-On (SSO), Cryptographic Protocols
Intermediate · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Data Ethics, Data Collection, Quantitative Research, Qualitative Research, Data Analysis, Statistical Analysis, Analytical Skills, Regression Analysis, Focus Group, Correlation Analysis, Diversity and Inclusion, Research Methodologies, Surveys, Business Analytics, Statistical Inference, Sampling (Statistics), Stakeholder Analysis, Probability, Stakeholder Engagement
Mixed · Course · 1 - 4 Weeks
Blue Prism
Skills you'll gain: Robotic Process Automation, Business Objects Framework, Business Process Automation, Process Flow Diagrams, Process Design, Workflow Management, Process Analysis, Process Development, Business Process, Process Validation, Release Management, Consolidation, Data Import/Export, Decision Making, Data Analysis
Beginner · Course · 1 - 3 Months

Wesleyan University
Skills you'll gain: Data Storytelling, Exploratory Data Analysis, Data Analysis, Data Visualization, Analytical Skills, Report Writing, Data Science, Data Management, Big Data, Statistical Analysis, Real Time Data, Research, Research Design
Mixed · Course · 1 - 4 Weeks

Palo Alto Networks
Skills you'll gain: Cyber Operations, Cyber Threat Intelligence, Endpoint Security, Endpoint Detection and Response, Security Information and Event Management (SIEM), Continuous Monitoring, Threat Detection, Threat Management, Security Controls, Incident Response, Automation, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Windows, Authentications, Operating System Administration, Azure Active Directory, Microsoft Intune (Mobile Device Management Software), Windows PowerShell, Identity and Access Management, System Configuration, User Provisioning, Patch Management, Active Directory, Desktop Support, Remote Access Systems, Single Sign-On (SSO), Application Deployment, Cloud Deployment, Software Installation, Role-Based Access Control (RBAC), Technical Support and Services, Automation
Intermediate · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Regression Analysis, Actuarial Science, Derivatives, Financial Market, Statistical Methods, Market Data, Financial Modeling, Securities (Finance), Risk Modeling, Financial Systems, Mathematical Modeling, Numerical Analysis, Applied Mathematics, Python Programming, Process Optimization, Probability Distribution, Algorithms, Case Studies
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Role-Based Access Control (RBAC), Azure Active Directory, Microsoft Azure, Virtual Networking, Active Directory, Load Balancing, Cloud Management, Virtual Machines, Kubernetes, Network Monitoring, Authorization (Computing), Identity and Access Management, User Provisioning, Network Troubleshooting, Group Policy, Containerization, Cloud Storage, Cloud Computing, Data Storage Technologies, Cloud Security
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: MITRE ATT&CK Framework, Threat Modeling, Cyber Threat Intelligence, Penetration Testing, Threat Management, Threat Detection, Cybersecurity, Vulnerability Scanning, Cyber Attacks, Data Ethics, Vulnerability Assessments, Security Strategy, Network Security, Network Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Intrusion Detection and Prevention, Command-Line Interface, Cybersecurity, Information Systems Security, Local Area Networks, Firewall, Windows PowerShell, Hardening, Threat Detection, Linux, Penetration Testing, Network Architecture, Wireless Networks, Vulnerability Assessments, System Configuration, IT Automation, Encryption, Network Analysis, Public Key Infrastructure
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Microsoft Power Automate/Flow, Microsoft Power Platform, Microsoft 365, AI Enablement, Threat Detection, Compliance Management, AI Security, Workflow Management, Automation, Incident Response
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Manufacturing and Production, Automation, Manufacturing Operations, Manufacturing Processes, Production Line, Production Process, Lean Manufacturing, Programmable Logic Controllers, Workforce Development, Robotics, Safety Standards, Safety Assurance, Sustainable Engineering, Sustainable Technologies, Human Machine Interfaces, Artificial Intelligence and Machine Learning (AI/ML), Internet Of Things, Scalability
Beginner · Course · 1 - 4 Weeks