IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Program Management, Project Planning, Innovation, Budget Management, Financial Planning, Diagram Design, Productivity Software, Agile Methodology, Strategic Planning
Intermediate · Guided Project · Less Than 2 Hours

University of Pennsylvania
Skills you'll gain: Compassion, Philanthropy, Positivity, Empathy, Social Impact, Cultural Diversity, Cultural Sensitivity, Self-Awareness, Culture, Decision Making, Goal Setting, Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: API Testing, Test Automation, Test Script Development, Application Programming Interface (API), Test Case, Restful API, Software Testing, Configuration Management, Java Programming
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Microsoft 365, Email Automation, Collaborative Software, Productivity Software, Project Management Software, Calendar Management, Meeting Facilitation, Microsoft Word, Business Correspondence, Proposal Development
Beginner · Course · 1 - 3 Months
Skills you'll gain: Dayforce (HCM Software), HR Tech, Human Resource Strategy, Human Resources Information System (HRIS), Role-Based Access Control (RBAC), Human Resources, Compliance Management, Compliance Reporting, Payroll, Data Architecture, Data Flow Diagrams (DFDs), Workforce Planning, Oracle Cloud Applications, Workforce Management, Benefits Administration, Enterprise Resource Planning, Workflow Management, Data Integration, Business Strategy, Analytics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: React.js, JavaScript Frameworks, Front-End Web Development, Javascript, Web Development Tools, UI Components, Programming Principles
Intermediate · Guided Project · Less Than 2 Hours

LearnKartS
Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon DynamoDB, Cloud Services, Cloud Computing, Relational Databases, Cloud Storage, Amazon CloudWatch, Databases, Database Management, Virtual Private Networks (VPN)
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Parent Communication, Advocacy, Patient Education and Support, Patient Education And Counseling, Oncology, Special Education, Working With Children, Education and Training, Neurology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Cloud-Native Computing, YAML, Docker (Software), Containerization, Devops Tools, Application Deployment, Command-Line Interface, Cloud Deployment, Application Lifecycle Management, Scalability
Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Java, Computer Programming, Object Oriented Programming (OOP), Test Case, Digital pedagogy, Debugging, Algorithms, Data Structures, Integrated Development Environments
Beginner · Course · 1 - 3 Months

Skills you'll gain: Infrastructure as Code (IaC), Terraform, Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Infrastructure, Amazon S3, Infrastructure Security, Command-Line Interface, Development Environment, Multi-Factor Authentication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, AI Workflows, Embeddings, Large Language Modeling, Graph Theory, Query Languages, Data Visualization Software, Development Environment
Intermediate · Course · 1 - 3 Months