IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Board Infinity
Skills you'll gain: AI Security, Application Security, Secure Coding, Data Ethics, Vulnerability Assessments, Responsible AI, Security Testing, Threat Modeling, Data Security, Security Controls, Cyber Security Assessment, Cybersecurity, Security Awareness, Threat Management, Continuous Monitoring, Authorization (Computing), Encryption, Penetration Testing, Data Management
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Storytelling, Teaching, Community Development, Discussion Facilitation, Research, Cultural Diversity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, Google Cloud Platform, Kubernetes, Cloud Storage, Amazon S3, Hybrid Cloud Computing, Public Cloud, Containerization, Application Deployment, Multi-Cloud, Network Architecture, SQL, Relational Databases
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Oracle Databases, Database Administration, Relational Databases, Database Management Systems, Database Architecture and Administration, Database Systems, Database Management, Multi-Tenant Cloud Environments, Software Installation, System Configuration, SQL, Virtual Environment, Virtual Machines
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Application Security, Network Security, Information Systems Security, Cloud Security, Cybersecurity, System Monitoring, Internet Of Things, Network Monitoring, Cyber Attacks, Mobile Security, Cryptography, Information Privacy, Authorization (Computing), Wireless Networks, Authentications, Data Storage, Patch Management, Operating Systems, Cloud Services, Cloud Platforms
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Dashboard, Data Visualization, Data Entry, Excel Formulas, Data Presentation, Google Sheets, Spreadsheet Software, Management Reporting, Business Reporting, Marketing Analytics, Market Analysis, Data Validation
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Large Language Modeling, Email Security, Exploitation techniques, AI Security, Border Gateway Protocol, Malware Protection, Mobile Security, Cybersecurity, Network Security, Open Web Application Security Project (OWASP), TCP/IP, Threat Detection, Network Analysis, Internet Of Things, Network Protocols, Network Monitoring, Responsible AI, Network Routing, Infrastructure Security, Application Security
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Semiconductors, Manufacturing Standards, Production Process, Manufacturing Operations, Electronics Engineering, Manufacturing Processes, Electronics, Process Control, Process Engineering, Chemical Engineering, Materials science, Infrastructure Security, Security Controls, Network Infrastructure, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prototyping, User Interface (UI) Design, Figma (Design Software), Mobile Development, Mockups, Wireframing, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Operations Research, Network Model, Excel Macros, Strategic Decision-Making, Microsoft Excel, Process Optimization, Transportation, Supply Chain, and Logistics, Transportation Operations, Operational Analysis, Business Modeling, Business Analytics, Financial Modeling
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AWS CloudFormation, Infrastructure as Code (IaC), Amazon Web Services, Cloud Infrastructure, Configuration Management, IT Automation, Patch Management, Cloud Security, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Retrieval-Augmented Generation, ChatGPT, Natural Language Processing, Generative AI Agents, OpenAI API, Model Deployment, Embeddings, Transfer Learning, Generative Model Architectures, Multimodal Prompts, Generative AI, Cloud Deployment, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Cost Management, Machine Learning
Intermediate · Specialization · 1 - 4 Weeks