IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Pennsylvania
Skills you'll gain: SQL, Data Analysis, Seaborn, Exploratory Data Analysis, Analytics, Data Visualization, Data Visualization Software, Matplotlib, Data Storage, Pandas (Python Package), Big Data, Data Science, Data Management, Data Manipulation, Data Cleansing, NumPy
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Professional Networking, Social Media, Social Media Strategy, LinkedIn, Facebook, Professionalism, digital literacy, Brand Awareness, Content Creation, Relationship Building, Instagram, Information Privacy, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Color Theory, Adobe Illustrator, Digital Design, Creativity, Image Quality, Design
Beginner · Course · 1 - 3 Months

Morehouse College
Skills you'll gain: Journalism, Social Studies, Social Justice, Social Sciences, Cultural Responsiveness, Sociology, Oral Expression, Media and Communications, Writing, Timelines
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Positivity, Optimism, Empowerment, Growth Mindedness, Independent Thinking, Resilience, Self-Motivation, Personal Development, Self-Awareness, Professional Development, Mindfulness, Stress Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: TCP/IP, Network Architecture, Network Routers, Networking Hardware, General Networking, Network Security, Dynamic Host Configuration Protocol (DHCP), Network Infrastructure, Network Troubleshooting, Computer Networking, Network Protocols, Network Switches, Virtual Local Area Network (VLAN), Scalability
Beginner · Course · 3 - 6 Months

Skills you'll gain: Business Planning, Competitive Analysis, Product Management, Market Analysis, Collaborative Software, Business Modeling, Version Control, Business Strategy, Organizational Skills, Business Writing, Organizational Structure, Business Priorities
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Usability Testing, Usability, Human Centered Design, Human Factors, Human Computer Interaction, Software Testing, User Experience Design, User Interface (UI), Web Content Accessibility Guidelines, User Experience, User Research, Risk Management Framework, Law, Regulation, and Compliance
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI, Responsible AI, Data Ethics, Data Quality, Data Strategy, AI Enablement, Applied Machine Learning, Exploratory Data Analysis, Machine Learning, Machine Learning Methods
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hugging Face, Model Evaluation, LLM Application, Large Language Modeling, Model Deployment, Computer Programming, Generative Model Architectures
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Spreadsheet Software, Excel Macros, Data Analysis, Data Visualization Software, Data Security, Data Integrity, Automation
Mixed · Course · 1 - 4 Weeks

Utrecht University
Skills you'll gain: World History, Diplomacy, Conflict Management, International Relations, Economics, Policy, and Social Studies, Social Sciences, Political Sciences, Cultural Responsiveness, Legal Research, Governance
Beginner · Course · 1 - 3 Months