IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

HubSpot Academy
Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Sales Pipelines, Business Metrics, Sales Enablement, Performance Metric, Sales, Data-Driven Decision-Making, Customer Service, Key Performance Indicators (KPIs), Customer Data Management, Customer Success Management, Goal Setting
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Data Visualization, Data Visualization Software, Empathy, Tableau Software, Risk Analysis, Data-Driven Decision-Making, Data Analysis, Risk Management, Empathy & Emotional Intelligence, Stakeholder Analysis, Business Risk Management, Human Centered Design, Decision Making, User Research, Risk Control, Psychology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Cloud Security, IT Security Architecture, DevSecOps, Threat Management, Zero Trust Network Access, Cloud Solutions, Cloud Computing Architecture, Cybersecurity, Cloud Computing, Threat Detection, Security Strategy, Cloud Platforms, Enterprise Architecture, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Blogs, Search Engine Optimization, Copywriting, Web Analytics and SEO, Web Content, Keyword Research, Content Creation, Sales Strategy, Content Strategy, Generative AI, E-Commerce
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Generative AI, Data Ethics, AI Product Strategy, AI Enablement, Prompt Engineering, Responsible AI, Data Synthesis, Data-Driven Decision-Making, Data Preprocessing, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, PHP (Scripting Language), Web Applications, Data Management, Generative AI, Web Development, ChatGPT, Application Development, Application Security, Microsoft Visual Studio, Cascading Style Sheets (CSS), Debugging, SQL, User Interface (UI) Design
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Facebook, Live Streaming, Drive Engagement, Scheduling, Social Media, Social Media Strategy, Social Media Content, Customer Engagement, Video Production, Content Strategy, Content Development and Management, Technical Support
Beginner · Course · 1 - 4 Weeks


Skills you'll gain: Communication, Critical Thinking, Problem Solving, Interpersonal Communications, Computer Programming, Computer Science, Programming Principles, Planning, Algorithms, Data Structures, Stress Management, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure as Code (IaC), AWS CloudFormation, Terraform, CI/CD, Prometheus (Software), Continuous Integration, Amazon Web Services, Grafana, Continuous Deployment, System Monitoring, Cloud Infrastructure, DevOps, Cloud Deployment, Infrastructure Architecture, Continuous Monitoring, Query Languages
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Jupyter, Plot (Graphics), Model Evaluation, Microsoft Azure, Machine Learning Algorithms, Applied Machine Learning, Data Visualization, Regression Analysis
Beginner · Guided Project · Less Than 2 Hours

Sungkyunkwan University
Skills you'll gain: Intercultural Competence, Cultural Diversity, Culture, Research, World History, Ancient History
Intermediate · Course · 1 - 3 Months