IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Minnesota State University, Mankato
Skills you'll gain: Technical Writing, Writing and Editing, Technical Documentation, Editing, Technical Communication, Web Content Accessibility Guidelines, Collaborative Software, Style Guides, Usability, Functional Design
Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Text Mining, Data Ethics, Data Mining, Customer Insights, Marketing Analytics, Unstructured Data, Marketing, Trend Analysis, Brand Awareness, Target Audience, Natural Language Processing, Predictive Analytics, Machine Learning, Data Preprocessing
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Digital Forensics, Investigation, Cybersecurity, Data Integrity, Criminal Investigation and Forensics, Data Ethics, Computer Security, Scenario Testing, Technical Communication, Incident Response, Writing, Technical Documentation, Data Analysis Software, File Systems, Artifactory, Microsoft Windows
Beginner · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Team Building, Team Management, Teamwork, Team Leadership, Team Motivation, Productivity, Collaboration, Professional Development, Employee Engagement, Leadership, Goal Setting, Coaching, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Metasploit, Penetration Testing, Exploitation techniques, Brute-force attacks, Cyber Security Assessment, Intrusion Detection and Prevention, Network Security, Remote Access Systems, Network Protocols, Command-Line Interface, Network Analysis
Mixed · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, AI Personalization, Sales Management, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Account Management, Microsoft Copilot, File Management, Communication, Brainstorming, Scheduling
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: ChatGPT, Responsible AI, Technical Consulting, Business Consulting, Generative AI, Prompt Engineering Tools, AI Enablement, Business Reporting, Research Reports, Client Services, Business Process Automation, Data Analysis, Business Ethics, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Assessments, Cyber Security Assessment, Network Security, Metasploit, Penetration Testing, Network Administration, Software Installation, System Configuration, Cyber Security Policies, Authentications, Integration Testing, Linux
Beginner · Course · 1 - 3 Months

Skills you'll gain: Process Mapping, Six Sigma Methodology, Lean Six Sigma, Quality Improvement, Quality Management, Process Analysis, Process Improvement, Data-Driven Decision-Making, Continuous Improvement Process, Operational Excellence, Team Oriented, Statistical Process Controls, Pareto Chart, Statistical Methods, Root Cause Analysis
Mixed · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Identity and Access Management, AWS Identity and Access Management (IAM), Authentications, Azure Active Directory, Okta, Cybersecurity, Systems Architecture, Security Management, Data Security, Infrastructure Architecture, Cloud Security, Application Lifecycle Management, Amazon Web Services
Beginner · Course · 1 - 3 Months

Edureka
Skills you'll gain: TypeScript, Javascript, Object Oriented Programming (OOP), Software Design Patterns, API Design, Programming Principles, Web Development Tools, Data Structures, Development Environment, Maintainability, Debugging
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Excel Formulas, Microsoft Excel, Microsoft Office, Spreadsheet Software, Microsoft 365, File Management, Document Management, Data Management, Productivity Software, Data Entry, Microsoft Windows, Data Import/Export, User Interface (UI)
Mixed · Course · 1 - 3 Months