IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Education Software and Technology, Learning Management Systems, Digital pedagogy, Teamwork, Collaboration, Classroom Management, Creative Problem-Solving, Innovation, Creativity, Motivational Skills
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Model Evaluation, Supervised Learning, Statistical Machine Learning, Machine Learning Algorithms, Unsupervised Learning, PyTorch (Machine Learning Library), Applied Machine Learning, Statistical Methods, Statistical Modeling, Machine Learning, Machine Learning Software, Statistical Analysis, Artificial Intelligence and Machine Learning (AI/ML), Regression Analysis, Classification Algorithms, Algorithms, Predictive Modeling, Dimensionality Reduction, Complex Problem Solving
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Information Technology Operations, Disaster Recovery, Document Management, Incident Response, Computer Security Incident Management, Information Technology, Change Control, Safety and Security, Technical Communication, Linux, Microsoft Windows, Personally Identifiable Information, Remote Access Systems, Scripting, Bash (Scripting Language), Artificial Intelligence, Windows PowerShell, Software Installation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Strategic Decision-Making, Corporate Strategy, Business Strategies, Business Strategy, Business Ethics, Strategic Planning, Growth Strategies, Strategic Thinking, Organizational Strategy, Environmental Social And Corporate Governance (ESG), Strategic Prioritization, Business Planning, Operational Efficiency, Business Process Reengineering, Organizational Effectiveness, Operational Analysis, Corporate Sustainability, Competitive Analysis, Market Share, Portfolio Management
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Apple iOS, Apple Xcode, Core Data (Software), iOS Development, Secure Coding, Application Deployment, Scalability, Swift Programming, Performance Tuning, Application Security, Debugging, Application Performance Management, Application Programming Interface (API), Performance Testing, Encryption, JSON
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Higher Education, Student Engagement, Social Justice, Community Outreach, Case Law, Cultural Diversity, Socioeconomics, Case Studies, Advocacy
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Sprint Retrospectives, User Story, Jira (Software), Performance Metric, Sprint Planning, Release Management, Product Roadmaps, Performance Analysis, Root Cause Analysis, Project Planning, Agile Methodology, Agile Project Management, Team Performance Management, Backlogs, Continuous Improvement Process, Operational Analysis, Collaborative Software, Data-Driven Decision-Making, Prioritization, Descriptive Analytics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Zero Trust Network Access, Cloud Computing Architecture, Serverless Computing, Data Governance, Cloud Management, Virtual Networking, Identity and Access Management, Role-Based Access Control (RBAC)
Beginner · Course · 3 - 6 Months

Skills you'll gain: Pinterest, User Accounts, Information Privacy, Safety and Security, Social Media, Single Sign-On (SSO), Social Media Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Workflows, AI Orchestration, Agentic Workflows, AI Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Oracle Databases, Disaster Recovery, Operational Databases, Database Architecture and Administration, Database Management, System Configuration, Data Storage, System Monitoring, Virtual Machines, Scripting Languages
Intermediate · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Infectious Diseases, Epidemiology, Public Health and Disease Prevention, Public Health, Health Care, Health Systems, Health Policy, Medical Science and Research, Liberal Arts, Cultural Sensitivity, Case Studies, Storytelling, Empathy & Emotional Intelligence
Beginner · Course · 1 - 3 Months