IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northeastern University
Skills you'll gain: Data Mining, Exploratory Data Analysis, Model Evaluation, Dimensionality Reduction, Data Preprocessing, Data Cleansing, Data Transformation, Data-Driven Decision-Making, Predictive Analytics, Forecasting, Big Data, Data Analysis, Applied Machine Learning, Statistical Analysis, Classification Algorithms, Data Visualization Software, Unsupervised Learning, Regression Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Systems Integration, Enterprise Architecture, Data Governance, Cloud Deployment, Security Strategy, Cloud Management, Enterprise Security, Security Management, Security Controls, Problem Management, Threat Modeling, Continuous Monitoring
Advanced · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Large Language Modeling, Artificial Intelligence, ChatGPT, AI Enablement, Training Programs, AI Workflows, Personalized Service, LLM Application, Customer Service, Customer experience improvement, Ideation, Business Transformation, Innovation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Network Administration, Infrastructure Security, Ansible, Firewall, Network Infrastructure, Security Controls, Wireless Networks, Network Monitoring, Computer Networking, Identity and Access Management, Authorization (Computing), Scripting, Authentications, Automation, Encryption, Data Modeling, Application Programming Interface (API)
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Authentications, Cryptography, Encryption, .NET Framework, Open Web Application Security Project (OWASP), Application Security, Vulnerability Scanning, C# (Programming Language), Data Security, Data Validation, Cross Platform Development, Development Environment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Storytelling, Content Creation, Marketing Design, Facebook, Graphic and Visual Design Software, Social Media, Social Media Content, Graphic Design, Social Media Marketing, Marketing Materials
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: 3D Modeling, Animation and Game Design, 3D Assets, Animations, Visualization (Computer Graphics), Computer Graphics, Graphics Software, Design and Product
Beginner · Course · 1 - 3 Months

Skills you'll gain: Real Time Data, Transaction Processing, Application Development, .NET Framework, Systems Integration, C# (Programming Language), Performance Tuning, Programming Principles, Data Analysis Software
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Unreal Engine, Virtual Environment, Game Design, 3D Modeling, Video Game Development, Animation and Game Design, Prototyping
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Identity and Access Management, Issue Tracking, File Management, Technical Communication, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Intelligence, MITRE ATT&CK Framework, Network Security, Cyber Threat Hunting, Threat Modeling, Threat Detection, Cybersecurity, Threat Management, Cyber Security Assessment, Operating System Administration, Cyber Attacks, Hardening, Intrusion Detection and Prevention, Cyber Engineering, Malware Protection, Vulnerability Management, Vulnerability Assessments, Incident Response, Network Monitoring, Incident Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks