Skills you'll gain: Mediation, Conflict Management, Teamwork, Team Building, Emotional Intelligence, Professionalism, Collaboration, Negotiation, Trustworthiness, De-escalation Techniques, Root Cause Analysis, Empathy, Communication, Communication Strategies, Employee Engagement, Active Listening, Adaptability
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Relationship Management, Customer experience strategy (CX), Customer Retention, Agile Methodology, Customer Data Management, Customer Engagement, People Development, Customer Insights, Market Analysis, Software As A Service, Business Modeling, Target Audience, Process Design, Value Propositions, Business Analysis, Organizational Structure, Business Acumen, Business Transformation, Cross-Functional Collaboration
Beginner · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Team Performance Management, Team Management, Business Transformation, Business Leadership, Strategic Leadership, Human Resource Strategy, Human Resources Management and Planning, Human Resources, Organizational Leadership, Culture Transformation, Leadership Development, Leadership, Organizational Development
Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, Marketing Strategies, AI Personalization, Customer Relationship Management, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Test Automation, Application Programming Interface (API), Test Case, Restful API, Software Testing, Configuration Management, Java, Software Configuration Management
Intermediate · Guided Project · Less Than 2 Hours

Universitat de Barcelona
Skills you'll gain: Acute Care, Triage, Emergency Medical Services, Emergency Departments, Emergency Medicine, Neurology, Patient Evaluation, Patient Treatment, Diagnostic Tests, Clinical Assessment
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Web Frameworks, Restful API, Application Programming Interface (API), Application Deployment, Software Documentation, Package and Software Management, JSON, Application Development, Server Side, Test Tools, Python Programming, Data Validation
Intermediate · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: Responsible AI, Generative AI, LLM Application, Cloud Applications, Application Deployment, Large Language Modeling, Data Ethics, Prompt Engineering, Risk Management Framework, Open Source Technology, Rust (Programming Language)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Presentations, Storytelling, Data Storytelling, Persuasive Communication, Public Speaking, Verbal Communication Skills, Drive Engagement, Motivational Skills, Communication, Target Audience, Leadership
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, ChatGPT, Blogs, Content Creation, Copywriting, Editing, Customer Advocacy, Ideation, Brand Management, Interviewing Skills
Intermediate · Guided Project · Less Than 2 Hours

National Taiwan University
Skills you'll gain: Supply Chain Management, Game Theory, Economics, Business Research, Forecasting, Competitive Analysis, Business Analysis, Business Strategy, Business Modeling, Decision Making
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Lean Six Sigma, Process Mapping, Process Improvement, Process Analysis, Business Process, Continuous Improvement Process, Waste Minimization, Statistical Analysis, Quality Management, Operational Efficiency, Statistical Process Controls, Root Cause Analysis, Data-Driven Decision-Making, Customer experience improvement, Business Metrics
Beginner · Course · 1 - 4 Weeks