IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Multiprotocol Label Switching, Routing Protocols, Network Routing, Network Troubleshooting, Network Performance Management, Network Routers, Network Infrastructure, Network Planning And Design, Computer Networking, Network Protocols, Network Engineering, Network Model, Telecommunications, Verification And Validation
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Surveys, Market Research, Survey Creation, Data Synthesis, Business Research, Data-Driven Decision-Making, Customer Insights, Research Methodologies, Consumer Behaviour, Research Design, Product Development, Data Presentation, Product Strategy, Data Analysis, Data Collection, Data Visualization
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Constructive Feedback, Marketing Materials, Advertising, Brand Strategy, Project Management, Marketing Effectiveness, Strategic Communication, Brand Management, Creative Design, Creative Thinking, Strategic Partnership, Agentic systems
Intermediate · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Robotics, Machine Controls, Control Systems, Automation Engineering, Mathematical Modeling, Mathematical Software, Simulation and Simulation Software, Engineering Calculations, Engineering, Mechanics, Mechanical Engineering, Artificial Intelligence, Vibrations, Applied Mathematics, Engineering Analysis, Automation, Virtual Environment, Torque (Physics), Graph Theory, Matlab
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Data Analysis, Data Preprocessing, Model Evaluation, Data Cleansing, Data Transformation, Predictive Modeling, Pandas (Python Package), Applied Machine Learning, Statistical Methods, Regression Analysis, Scikit Learn (Machine Learning Library), Artificial Neural Networks
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: jQuery, Data Structures, Javascript and jQuery, Programming Principles, Data Management, Microsoft Development Tools
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Data Transformation, SPSS (Software), SPSS, Descriptive Analytics, Data Visualization, Logistic Regression, Regression Analysis, Correlation Analysis, Analytics, Data Presentation, Data Preprocessing, Descriptive Statistics, Business Analytics, Statistical Modeling, Advanced Analytics, Data Analysis, Exploratory Data Analysis, Market Data, Statistical Analysis
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Retrieval-Augmented Generation, Prompt Patterns, Agentic systems, Performance Testing, AI Workflows, Prompt Engineering, Data-Driven Decision-Making, Generative AI, Data Validation, Model Evaluation, Verification And Validation, A/B Testing, MLOps (Machine Learning Operations), Embeddings
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Postman API Platform, Continuous Delivery, Web Services, API Design, Business Logic, Application Programming Interface (API), CI/CD, Software Testing, Test Execution Engine, Restful API, Interactive Data Visualization, Test Case, Server Side, Application Development, Web Applications, Automation, Debugging, Data Modeling, Software Installation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Marketing Budgets, Marketing Effectiveness, Budget Management, Google Analytics, Marketing Analytics, Marketing Strategies, Marketing Channel, Data Validation, Web Analytics, Real Time Data, Performance Analysis, Strategic Decision-Making, Event Monitoring, Data Capture, System Configuration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, MySQL, Operational Databases, Relational Databases, SQL, PHP (Scripting Language), Database Application, Database Systems, Database Management, Databases, Database Management Systems, Back-End Web Development, Data Structures, Software Installation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Database Development, SQL, Database Architecture and Administration, Data Modeling, Database Management, Technical Documentation
Advanced · Course · 1 - 4 Weeks