IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Jira (Software), Issue Tracking, Backlogs, Quality Assurance, Test Case, Verification And Validation, Generative AI Agents, Software Testing, User Story, Regression Testing, Business Reporting, Dashboard, Software Documentation, Technical Communication, Analytical Testing, Automation, Data Import/Export
Beginner · Course · 1 - 3 Months

The University of North Carolina at Chapel Hill
Skills you'll gain: Positivity, Optimism, Resilience, Compassion, Personal Development, Emotional Intelligence, Adaptability, Relationship Building, Creativity, Mindfulness, Community Health
Mixed · Course · 1 - 3 Months

Skills you'll gain: Penetration Testing, Lightweight Directory Access Protocols, Active Directory, Windows PowerShell, Open Web Application Security Project (OWASP), Exploitation techniques, Security Testing, API Testing, Vulnerability Scanning, Cloud Security, Windows Servers, Cyber Security Assessment, Azure Active Directory, IT Automation, Scripting, Application Programming Interface (API), Microsoft Azure, Vulnerability Assessments, MySQL Workbench, Cloud Computing
Intermediate · Course · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Search Engine Optimization, Search Engine Marketing, Keyword Research, Google Analytics, Web Analytics
Mixed · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Web Content Accessibility Guidelines, HTML and CSS, Cascading Style Sheets (CSS), Responsive Web Design, Browser Compatibility, Hypertext Markup Language (HTML), Web Content, Web Design and Development, Animations, Front-End Web Development, Web Applications, Web Development, Web Design, Typography, Javascript, Software Design, Software Development
Mixed · Course · 1 - 3 Months

Skills you'll gain: Classification And Regression Tree (CART), Minitab, Decision Tree Learning, Regression Analysis, Predictive Modeling, Statistical Modeling, Business Analytics, Advanced Analytics, Logistic Regression, Data-Driven Decision-Making, Scatter Plots, Plot (Graphics), Model Evaluation, Exploratory Data Analysis, Statistical Analysis, Case Studies, Responsible AI
Mixed · Course · 1 - 4 Weeks

Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Email Marketing, Campaign Management, Marketing Planning, Strategic Marketing, Marketing Effectiveness, Customer Analysis, Marketing Automation, Target Audience, Promotions and Campaigns, Workflow Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Zero Trust Network Access, Security Information and Event Management (SIEM), Threat Modeling, Vulnerability Management, Endpoint Detection and Response, Cyber Security Strategy, Cybersecurity, Vulnerability Assessments, IT Security Architecture, Incident Response, Continuous Monitoring, Threat Detection, Cloud Security, Microsoft Servers, Multi-Cloud, Identity and Access Management
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data Ethics, Responsible AI, Technical Communication, Stakeholder Communications, Model Evaluation, Data Preprocessing, Diversity Awareness, Analytical Skills, Data-Driven Decision-Making, Sampling (Statistics), Statistical Analysis
Intermediate · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Peer Review, Storytelling, Editing, Proofreading
Beginner · Course · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Clinical Data Management, Electronic Data Capture (EDC), Data Management, Data Collection, Case Report Forms, Data Sharing, Health Informatics, Data Strategy, Data Quality, Good Clinical Practices (GCP), Sampling (Statistics), Data Integrity, Data Validation, Regulatory Compliance
Beginner · Course · 1 - 3 Months