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Learner Reviews & Feedback for The Art of Negotiation by University of California, Irvine

4.5
stars
3,084 ratings

About the Course

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...

Top reviews

HH

Sep 12, 2020

Thanks to Sue Robin for this great Course. I learn a lot from you. Thanks to UCI Division of continuing education for conducting this great course. Thanks too to coursera.

CM

Oct 21, 2020

Good overview of negotiation. I liked that the instructor gave an outline of what she would cover in each video, covered each topic and then gave a summary of what was covered.

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251 - 275 of 528 Reviews for The Art of Negotiation

By Liliana H

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Oct 14, 2015

I just love it!!!

By Rakesh Y

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Dec 9, 2025

excellent course

By Rafael S d A

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Nov 3, 2022

Curso excelente!

By Nkiru N O

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Oct 8, 2021

VERY EDUCATIVE.

By Thomas J H M

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Sep 13, 2020

200% Recomendado

By Eyram K E

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Sep 3, 2020

Amazing content!

By Sebastián A M F

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Aug 11, 2020

EXCELENT COURSE.

By Hassan F A

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Jul 13, 2020

Excellent course

By Mostafa Z A

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Jun 24, 2020

Excellent Course

By Alaa e

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Jun 14, 2020

very good course

By Srividhya K

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May 13, 2020

Excellent course

By Raxak T

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May 9, 2020

very Good Course

By Shreyash B

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Apr 25, 2020

Great experience

By Arpita B

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Apr 2, 2020

Awesome Learning

By Biju

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Nov 30, 2019

Its mind blowing

By Nguyen T T

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Nov 26, 2016

Good for my job!

By Dana J E

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Mar 1, 2022

amazing course

By Adesanya-Taiwo Y O

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Jun 29, 2020

Really worth it

By Jonatan R

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Feb 21, 2016

Awesome tools !

By Miguel E

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Aug 31, 2015

Great course!!!

By Jeisson E V G

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Aug 7, 2025

exelente curso

By Sandhya R

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Feb 28, 2025

Very enriching

By Priti K

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Nov 28, 2020

really amazing

By Bryan T J

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Oct 30, 2020

Muy buen curso

By 3 M T

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Oct 26, 2020

Loud and clear