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Learner Reviews & Feedback for The Art of Negotiation by University of California, Irvine

4.5
stars
3,084 ratings

About the Course

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...

Top reviews

HH

Sep 12, 2020

Thanks to Sue Robin for this great Course. I learn a lot from you. Thanks to UCI Division of continuing education for conducting this great course. Thanks too to coursera.

CM

Oct 21, 2020

Good overview of negotiation. I liked that the instructor gave an outline of what she would cover in each video, covered each topic and then gave a summary of what was covered.

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301 - 325 of 528 Reviews for The Art of Negotiation

By Laura M C L

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Jan 18, 2022

Excellent!

By Iqbal U K

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Jun 2, 2020

Very good!

By Eliezer C A

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May 27, 2020

gran curso

By nelsi h

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May 9, 2020

Excellent!

By Bruno H S S

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Jun 19, 2019

Very good.

By andy t

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Oct 4, 2016

THANK YOU!

By Nataly D C R

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Feb 23, 2016

Excellent!

By Cecilia G

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Sep 26, 2015

Very Good,

By Mohamed S

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Jul 20, 2025

I hope to

By Jehn Z

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Apr 12, 2025

excellent

By ELMER M P

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May 2, 2022

thank you

By Yubelky

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Mar 1, 2022

Excellent

By Punitha M

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May 23, 2021

excellent

By Gerald P S

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Nov 12, 2020

excellent

By Jorge A G B

•

Aug 24, 2020

muy bueno

By Aisa B H

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Jul 15, 2020

Thank you

By Flt L G R

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Jul 13, 2020

THANKS...

By Johnson J N

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May 29, 2020

Excellent

By David H P

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May 19, 2020

excellent

By Dr. J R P

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May 4, 2020

Excellent

By Shoaib A

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Mar 30, 2020

excellent

By Satish K S

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Nov 17, 2019

Great one

By 欧阳文杰

•

Sep 7, 2018

Fantastic

By BUSH L F F

•

Aug 28, 2015

Muy Bueno

By M. R A F

•

Jan 26, 2025

The Best