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Learner Reviews & Feedback for Brand Management: Aligning Business, Brand and Behaviour by University of London

4.9
stars
7,834 ratings

About the Course

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands – regardless of where you are in your organisation – thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: “I hear and I forget. I see and I remember. I do and I understand.”...

Top reviews

RA

Aug 25, 2019

Thanks a ton to professor Nader Tavassoli for such a great MOOC. It is really going to make a profound impact on the way we design and deliver the brand experience as a whole for the people around.

PS

Aug 2, 2021

Delighted to be a part of this informative course. This course is conceptually very strong due to great case studies, industry specific interviews, perspectives and industry insights it offers.

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2076 - 2100 of 2,795 Reviews for Brand Management: Aligning Business, Brand and Behaviour

By Chintu K

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Mar 18, 2019

Good course for Foundation.

By Kapil B

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Sep 6, 2023

Very well designed course.

By Sangov F

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Feb 26, 2023

The best course in town...

By SHRIJITH R

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Sep 27, 2021

Brilliant and Insightful.

By Mario D

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Sep 22, 2021

This course is outstanding

By Aditya P S

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Jun 22, 2021

It was a great experience.

By Rohan S

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Jun 14, 2021

Great Insights of Business

By Giovanni M R

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May 12, 2020

perfect concepts and tasks

By Preeti S

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Jan 24, 2026

Amazing course, huge help

By philip n

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Oct 14, 2021

Highly valuable content.

By Daud H

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Jun 11, 2021

Great learning experience

By Girish D

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May 14, 2021

BEST COURSE AND BEST APPP

By Rutuja R M

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Apr 28, 2021

great learning experience

By MUNEZERO H

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Jan 26, 2021

it was my best experience

By Pfarelo R

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Oct 1, 2020

Vvery informative course.

By Justine M

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Jul 28, 2020

Insightful and enjoyable!

By Charles T J

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May 16, 2020

excellent course with rel

By Muhmmad R N

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Dec 20, 2024

Thankyou Professor Nader

By Farxaan a m

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Jun 5, 2024

farxaan abdulahi mahamud

By Gizem D

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Aug 6, 2023

Thank you for everything

By Manoj J

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Jun 16, 2022

Good Learning Experience

By Thành K Đ

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Sep 16, 2021

Very interesting course.

By Lauryn L d S

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Apr 25, 2021

um curso muito bom mesmo

By omar f f

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Feb 16, 2021

it was very interesting.